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Thanks for visiting our JetCover Customer Service Page. The contact information shown below is available to help you with the following:
Emergency Medical Assistance
If you're a JetCover Round-Trip Travel Insurance policyholder in need of emergency medical assistance, please contact our 24/7 Emergency Hotline +65 6338 6200. This service is provided by International SOS.
General JetCover Enquiries
If you have additional questions about JetCover Travel Insurance, please contact us at:
- +65 6822 2288 for calls in/out of Singapore
9am to 6pm from Mondays to Fridays;
8am to 5pm on Saturdays, Sundays & Public Holidays
Claims Inquiries
For calls related to claims, please reach AHAC directly by sending an e-mail to jetcoverclaims@aig.com . The Notice of Claim Form can be downloaded here. Detailed instructions and document requirements for each claims case is included on the form.
You can also read more about JetCover Travel Insurance through our Online Brochure or by visiting our section on Frequently Asked Questions . You can also contact us by e-mail at jetcoverenquiry@aig.com.
JetCover Travel Insurance is underwritten by American Home Assurance Company, Singapore (AHAC), a member of American International Group, Inc. (AIG). Incorporated in the US with liability limited. | 
