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All contact numbers

AUSTRALIA

131 538

charges apply, Monday to Sunday, 24 hours

CAMBODIA

Phnom Penh

+855 23 220 909

Monday to Saturday, 8.00am to 6.00pm (local time)

+613 9645 5999

charges apply, Monday to Sunday, 24 hours

Siem Reap (Angkor Wat)

+855 63 964 388

Monday to Saturday, 8.00am to 6.00pm (local time)

+613 9645 5999

charges apply, Monday to Sunday, 24 hours

CHINA

4001 201 260

charges apply, Monday to Sunday, 24 hours

+613 9645 5999

charges apply, Monday to Sunday, 24 hours

FIJI

008 002 171

Monday to Sunday, 24 hours

+613 9645 5999

charges apply, Monday to Sunday, 24 hours

HONG KONG

+852 3192 7451

charges apply, Monday to Sunday, 24 hours

+613 9645 5999

charges apply, Monday to Sunday, 24 hours

INDONESIA

+62 803 852 9779 charges apply, in English, Monday to Sunday, 24 hours, using an Indonesian (local) SIM card
001 803 852 9779 charges apply, in English, Monday to Sunday, 24 hours, using a non-Indonesian SIM card in Indonesia (i.e. global roaming) - you must manually connect to the Indosat mobile network
021 2555 6333 charges apply, in Bahasa only, Monday to Friday, 8.30am - 5.00pm Western Indonesian Time (WIB), using an Indonesian (local) SIM card
+62 21 2555 6333 charges apply, in Bahasa only, Monday to Friday, 8.30am - 5.00pm Western Indonesian Time (WIB), using a non-Indonesian SIM card in Indonesia (i.e. global roaming) - you must manually connect to the Indosat mobile network
+613 9645 5999 charges apply, in English, Monday to Sunday, 24 hours

JAPAN

0570 550 538

press 2 for English, charges apply, Monday to Sunday, 9.00am to 9.00pm (local time)

050 3163 8538

calling from a PHS device, charges apply, Monday to Sunday, 9.00am to 9.00pm (local time)

MALAYSIA

1800 813 090

charges apply, Monday to Sunday, 24 hours

+613 9645 5999

charges apply, Monday to Sunday, 24 hours

MYANMAR

+95 9 42111 6662
+95 9 42111 6663

Monday to Friday, 9.00am to 5.00pm (local time)

NEW ZEALAND

+64 9975 9426

charges apply, Monday to Sunday, 24 hours

0800 800 995

toll free from local landlines only, Monday to Sunday, 24 hours

PHILIPPINES

1800 1611 0280 charges apply, in English, Monday to Sunday, 24 hours
+613 9645 5999 charges apply, in English, Monday to Sunday, 24 hours

SINGAPORE

+65 6499 9702 charges apply, in English, Monday to Sunday, 24 hours

TAIWAN

+00801 852 015 charges apply, Monday to Sunday, 24 hours, in English
+613 9645 5999 charges apply, Monday to Sunday, 24 hours, in English

THAILAND

66 2267 5125 charges apply, in English, Monday to Friday, 8:30am to 5:30pm (local time); Sunday, 8:30 to 12:30pm (local time)
001 800 611 2957 toll free, phone must be connected to CAT network, in English, Monday to Sunday, 24 hours
+613 9645 5999 charges apply, in English, Monday to Sunday, 24 hours

USA

1866 397 8170 toll free, in English, Monday to Sunday, 24 hours
+613 9645 5999 charges apply, in English, Monday to Sunday, 24 hours

VIETNAM

1900 1550 charges apply, Monday to Sunday, 24 hours
+84 8 35473550
+84 8 62878550
from outside Vietnam, charges apply, Monday to Sunday, 24 hours
email: servicecomments@jetstarpacific.com.vn

OTHER COUNTRIES

+613 9645 5999

charges apply, Monday to Sunday, 24 hours

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