Club Jetstar payments and automatic renewals

When you pay to join Club Jetstar, the annual membership fee is waived for the first 12 months, so you’ll only have to pay after the initial 12 months.

If you paid with a credit card, your Club Jetstar membership will be automatically renewed every 12 months after your initial sign-up and your nominated credit card will be automatically charged. If we make any changes to the annual membership fee, we’ll let you know before your next renewal.

To check when your membership is due for renewal, log in to your account and select ‘Club Jetstar settings’ to see your billing cycle. We’ll also send you a reminder email roughly four weeks before the renewal date.

How to cancel your auto-renewal

If you want to opt out of auto-renewing your Club Jetstar membership, just follow these steps:

  • log in to your Club Jetstar account
  • select Club Jetstar settings
  • click ‘Edit’ under the Club Jetstar Renewal section
  • select ‘Do not auto-renew my membership’ and save changes.

Please note: If you fail to cancel your membership auto-renewal before your annual renewal date, your credit card will be charged for the following year’s membership. No refunds will be issued.

How to deactivate your Club Jetstar membership

If you no longer want to be a member of Club Jetstar, you can deactivate your account. It will be effective immediately and no refunds will be issued.

Here’s how:

  • log in to your Club Jetstar account
  • select Club Jetstar settings
  • click on ‘Deactivate your Club Jetstar membership’.

Join Club Jetstar today