Your Club Jetstar membership will be automatically renewed by charging the annual membership fee to your nominated card every 12 months after your initial sign-up.
To view the date that your membership will be renewed, simply log into your account and select 'Manage your Club Jetstar account' from the Member's toolbox navigation. We’ll also send you a reminder email approximately 4 weeks prior to the renewal date.
The annual membership fee is waived for the first 12 months of membership so you’ll only pay it after the initial 12 months. If we make any changes to the annual membership fee, we’ll let you know before your next renewal.
Cancel your membership auto-renewal
You can tell Jetstar you don’t wish to renew your Club Jetstar membership at any time by following these steps:
- Log into your account
- Select 'Manage your Club Jetstar account' from within the Members toolbox navigation
- Select 'Do not auto-renew my account'.
Important: If you fail to cancel your membership’s auto-renewal prior to your 12-month anniversary of joining the program (and every 12 months following); your membership will automatically renew for a further 12 months and your credit card will be charged the annual membership fee.
Deactivate your account
You can also choose to 'deactivate your account' at any time, with immediate effect. No refunds will be provided.
Things you need to know:
^For every specially marked Starter fare you book, you will receive a return Starter fare free. Prices based on payment by POLi or voucher for bookings through jetstar.com. For all other bookings, a Payment Fee will apply. See the Fees and charges page for more information.
Fares quoted are one way unless otherwise specified and only available online. Checked baggage is not included with Starter fares but may be added for a fee. All sale and special offer fares available until sale ends or sale or special offer is sold out. Please make sure you read important information about sale and special offer fares.