Please make sure you arrive at the airport with plenty of time to check in, get your boarding pass before check-in closes, and clear security. See tables (below) for timelines. 

We also recommend you check your flight’s identification requirements and limits for carry-on baggage liquids, aerosols and gels before you get to the airport. If you’re not at the boarding gate before it closes, you won’t be able to board your flight and you may lose your fare in full.

Jetstar (JQ) international flights on Boeing 787 aircraft

    3 hours before departure: check-in and bag drop opened
    60 min before departure: check-in and bag drop opened
    40 min before departure: check-in your boarding gate
    15 min before departure: boarding gate closed

Jetstar (JQ) and Jetstar Japan (GK) international flights on A320 and A321 aircraft

    3 hours before departure: check-in and bag drop opened
    45 min before departure: check-in and bag drop closed
    40 min before departure: be at your boarding gate
    15 min before departure: boarding gate closed

Jetstar Asia (3K) and Jetstar Pacific (BL) international flights

    2 hours before departure: check-in and bag drop opened
    45 min before departure: check-in and bag drop closed
    40 min before departure: be at your boarding gate