Create a booking

The best way to book your Jetstar flights or holiday packages is through this website. Here you’ll find our every day low fares, plus sale and special offer fares. You’ll also avoid any offline booking fees. If you’d prefer to talk to someone about your booking, call customer service.

Use this guide to the understand steps to choose your flight, add any extras and pay. 

Search

  1. To search for a Jetstar flight, go to the homepage.
  2. Go to the Flights or Packages section to the top left of the main menu. Choose Packages if you would like to book a package with flights and a hotel.
  3. Choose your departure airport, destination, preferred dates and number of passengers.
  4. If your dates are flexible, select ‘I just want the lowest fare.’
  5. Click ‘Search for flights’

Select flights

  1. On this page you’ll see the available flights and fares for the dates you’ve chosen. You’ll also be able to see the fares on nearby dates. If you’ve selected ‘Packages’ you’ll also see available hotels.  
  2. Choose your flight and add extras by selecting a Plus or Max bundle; or upgrade to Business Class. Choose your hotel if you’ve selected a package. See more about fares and inclusions at Fares and bundles.
  3. Double check the details in the Booking Summary are correct and click ‘Continue’ at the bottom of the page

Passengers

  1. Enter the details of all passengers on your booking. The name you enter for each passenger must be the same as the name in their passport (for international travel) or other photographic identification (for domestic travel).
  2. Let us know if you need specific assistance.
  3. Where available, if you’re an Economy Starter Plus or Max passenger, or Business Max passenger, choose between points and flight vouchers.
  4. Choose the amount of checked baggage you’ll need.
  5. Add your booking contact details and double check that your email and mobile number are correct.
  6. Choose to receive an SMS Itinerary to keep your flight details handy. This is not available for flights with Jetstar Japan.
  7. Where available, choose a meal, entertainment or comfort pack for your flight.
  8. You will also be asked if you would like to sign up to My Jetstar so it’s quicker to book next time; and JetMail to be among the first to hear about hot deals.
  9. Click ‘Continue’ at the bottom of the page

Seats

  1. Choose your window, aisle, exit row or upfront seat. A fee may apply.
  2. Click ‘Continue’ or ‘Skip seat allocation’ at the bottom of the page. Your seat will be confirmed when your booking is confirmed. 

Extras

  1. Choose to add any of our available great deals on hotels, insurance, car rental, airport transfers, parking or activities.
  2. Click ‘Continue’ at the bottom of the page

Payment

  1. Choose whether you’d like to carbon offset or donate to StarKids.
  2. Select your preferred payment method and enter the details. Charges may apply.
  3. Check the Booking Summary to see that everything is correct and click ‘Purchase’.

Confirmation

  1. Congratulations, you’re now flying with Jetstar! Please take note of your booking reference number and print or save the confirmation page.
  2. We’ll send your invoice and itinerary to your email. If you haven’t received your itinerary within 24 hours please contact us.
  3. You may need to print your itinerary and prepare passports, visas and other travel documents for your journey. It’s your responsibility to have everything you need when checking in and travelling.
Close
loading