When you’ve booked a domestic flight within Australia, New Zealand or Japan on a Jetstar website you’ll have the option to web check-in. Check in and bag drop times are strict, please don’t be late.
How web check-in works:
- Between 48 hours and 60 minutes before your flight departs enter your details at: Web check-in
- Choose to print your boarding pass now or choose to have it sent to you by email. Domestic Australia or New Zealand passengers can also choose to receive their boarding pass by SMS.
- If you have a return flight within seven days, choose to check-in for that flight now. You can check in later too.
- If you’ve chosen an email boarding pass, print it before you arrive at the airport. If you can’t print your boarding pass, collect it from the airport counter or kiosk.
- If you’ve chosen an SMS boarding pass, remember to bring your nominated mobile phone.
- Print baggage labels and drop checked-baggage at the airport kiosk or counter.
Learn more about web check-in
Choose to receive an SMS boarding pass
Airport kiosk check-in
The Jetstar kiosks are a great alternative to the counter check-in. Print your own boarding pass and, if you have checked-baggage, print baggage labels here.
Find Jetstar kiosks at the following Australian and New Zealand domestic terminals:
Australia: Melbourne – Tullamarine, Melbourne – Avalon, Sydney, Gold Coast, Brisbane, Newcastle, Hobart, Cairns and Darwin.
New Zealand: Auckland, Christchurch, Queenstown and Wellington
Airport counter check-in
- Airport counter check-in is available to all our passengers. You must use the airport counter check-in if:
- There are 7 or more passengers in your booking
- You’re travelling from an international terminal. Some domestic flights depart from international terminals
- You have a specific assistance requirement on your booking, would like to check in a wheelchair or mobility aid, or are travelling with a service dog
- You are travelling with an infant