Travel Alerts

Adverse weather conditions in NSW

Last Updated: 22/04/2015 12:39 PM

Weather conditions associated with the intense low pressure system off the New South Wales coast are likely to disrupt the travel arrangements of Jetstar customers travelling to/from Sydney and Newcastle. 

Options are available to Jetstar customers holding a valid ticket issued on/before 22 April 2015 for travel on 22 or 23 April 2015 who may miss or need to change their flights as a result of delays in getting to/from Sydney Airport or Newcastle Airport.

To discuss your flight to/from Sydney or Newcastle contact our Call Centre on 131 538. 

Passengers due to travel on 23 April are kindly requested to call later in the day to allow passengers with immediate travel plans on 22 April to update their booking.

New terminal at Tokyo's Narita Airport

Last Updated: 08/04/2015 09:46 AM

From 8th April 2015, all Jetstar Airways international and Jetstar Japan domestic flights will operate from Terminal 3 (T3) at Tokyo’s Narita Airport, relocating from Terminal 2 (T2). 

The new Terminal 3 is located approximately 500 metres from Terminal 2.

You can find more information and see the location of Terminal 3 at this