Travel Alerts

Tropical Cyclone Debbie

Last Updated: 28/03/2017 08:03 PM

Update on north-east Queensland flights scheduled for Tuesday 28 and Wednesday 29 March 2017

Jetstar advises that due to storm conditions in parts of north-east Queensland from Tropical Cyclone Debbie a number of flights scheduled for the region have been cancelled.

The full list of Jetstar cancellations to/from north-east Queensland for Tuesday 28 and Wednesday 29 March is provided below.

All other flights in and out of the region remain as scheduled at this stage.

Jetstar will be contacting all passengers on cancelled flights via email or SMS to provide options, including moving to flights on other days or a voucher credit.

Jetstar customers who have been affected by Tropical Cyclone Debbie with bookings from 26 March to 31 March 2017 can contact Jetstar on 13 15 38 to discuss their options for bookings to/from Cairns, Townsville, Hamilton Island, Mackay and Whitsunday Coast (Proserpine).

Townsville Airport has advised it will be closed on Tuesday 28 March, and as a result we will not be operating any of our scheduled flights to/from Townsville that day. It plans to reopen for services on Wednesday 29 March.

Jetstar's safety and operations team continues to closely monitor weather forecasts and further Travel Alert updates on the status of our north-east Queensland services will be provided regarding flights to/from the region scheduled in coming days.

Cancellations: Tuesday 28 March

  • Brisbane-Mackay (JQ 888) and Mackay-Brisbane (JQ 889)
  • Brisbane-Proserpine (JQ 830) and Proserpine-Brisbane (JQ 833)
  • Brisbane-Townsville (JQ 906) and Townsville-Brisbane (JQ 907)
  • Melbourne-Townsville (JQ 916) and Townsville-Melbourne (JQ 917)

Cancellations: Wednesday 29 March

  • Brisbane-Proserpine (JQ 830) and Proserpine-Brisbane (JQ 833)
  • Melbourne-Proserpine (JQ 832) and Proserpine-Melbourne (JQ 831)
  • Sydney-Hamilton Island (JQ 846) and Hamilton Island-Sydney (JQ 849)