Bulky items

All bulky items (maximum 2 meters for Jetstar (JQ) flights operated by an A320 and 2.77 meters for Jetstar (JQ) flights operated by an A330, click here to see the aircraft type by route) are to be packed appropriately in accordance with the guidelines below, before being presented at check in. Bulky items may be included as part of the free check in baggage allowance. If the bulky item causes your entire checked luggage to exceed the free check in baggage allowance, excess baggage charges will apply. Passengers who anticipate having bulky items or excess baggage should arrive at the airport to check in:

  • 2 hours prior to the scheduled departure time for flights operated by Jetstar (JQ) departing from a Domestic Australian terminal and Intra-Asia flights operated by Jetstar Asia (3K) and Valuair (VF)
  • 3 hours prior to the scheduled departure time for flights operated by Jetstar (JQ) departing from an International terminal

Bicycles:

Bicycles will not be accepted for carriage unless they are suitably packed in a Bike Pack. The airline does not provide Bike Packs at airports. It is the passenger's responsibility to obtain a Bike Pack. The bike must be packed in the following condition:

  • Tyres must be deflated
  • Pedals must be removed
  • Handle bars must be fixed parallel to the frame
  • If the bicycle's length exceeds 180cm, the front wheel should be removed and fixed next to the rear wheel, within the box.
  • If the Bike Pack constitutes excess baggage, then excess baggage charges will apply.

Firearms for hunting or sporting purposes

Firearms cannot be carried on flights operated by Jetstar Asia (3K) or Valuair (VF). We may agree to carry firearms and ammunition for hunting or sporting purposes as Checked Baggage on flights operated by Jetstar (JQ). If we do, these must be packed in accordance with all applicable national and international laws and regulations. Our approval may be withheld at our sole discretion. Applications for the carriage of firearms and ammunition for hunting or sporting purposes must be submitted at least 2 working days prior to your anticipated departure date.

Fishing Rods

Fishing rods must be protected in a PVC cylinder, with screw ends obtained from a local fishing store, or in PVC plumbing or electrical tubing. Fishing rods must not be strapped to suitcases. Jetstar accepts no responsibility for unprotected fishing rods.

Scuba Diving Equipment

Scuba diving equipment must not be included for carriage unless prepared as follows and presented as Checked Baggage:

  • Compressed air/gas tanks will only be accepted if empty and regulator tap is open;
  • Knives must be carried in checked baggage
  • Spear guns must be unloaded with spears packed separately and suitably protected (eg with polystyrene).

Surfboards

  • A surfboard, (including the surfboard bag), must not exceed 2 metresfor Jetstar (JQ) flights operated by an A320 and 2.77 meters for Jetstar (JQ) flights operated by an A330, click here to see the aircraft type by route .
  • Surfboards will not be accepted for carriage unless they are placed in an appropriate surfboard bag.
  • Surfboard fins must be removed, where possible, and placed in an enclosed compartment in the bag, or taped to the board.

Skydiving Equipment

Sky diving equipment must not be carried in the aircraft cabin but may be carried in the aircraft hold as Checked Baggage.

Windsurfers (Sailboards)

Windsurfers cannot be carried as baggage due to the length of the sail mast.

Musical Instruments

Large instruments must be carried in the aircraft hold as Checked Baggage and must be appropriately packed.

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