Important cabin baggage information for passengers travelling to/from USA

The United States Department of Homeland Security has instructed all airlines to apply new security measures for flights from the United States of America (USA) and into the USA from Australia and New Zealand.

Effective immediately, customers are limited on the amount of liquids/gels/pastes they are permitted to take as carry-on luggage. Customers are permitted to carry 1 clear transparent resealable 1 quart (1 litre) size plastic bag containing liquids, gels, and/or aerosols in containers of 3.3 oz. (100ml) capacity or less per container. The contents of the plastic bag must fit comfortably and the plastic bag must be completely closed/sealed. This bag must be presented separately for screening.

Jetstar recommends liquids in excess of this allowance, be placed in checked baggage before progressing to check-in. This includes (but is not limited to) the following items:

  • duty free purchases, obtained prior to security check point inspections,
  • beverages (including duty free purchases),
  • shampoos,
  • suntan lotions,
  • creams,
  • toothpastes,
  • hair gels, hair spray or other items of a similar consistency.

Excluded from the measures are baby formula or juice, if a baby or small child is travelling. Prescription medicine and non-prescription medicine is allowed provided the passenger can demonstrate a bona fide need for these items.

Customers travelling to the USA may purchase Duty Free after Immigration and the primary screening point, provided it is delivered by the Duty Free concessionaire/Jetstar rep to the aerobridge (post gate security). Customers transiting through Auckland en-route to USA however are not to purchase duty free in Australia. Duty free purchases must be made at Auckland Airport transit area or in-flight from Auckland to Los Angeles.

Customers travelling to USA with connecting flights are advised any duty free purchased in-flight must be placed in your checked baggage after clearing Customs and Immigration. If this is not possible, do not buy duty free goods on-board. Any purchases made on-board and carried in hand-luggage will be confiscated at transfer points.

Customers travelling from the USA may purchase Duty free after Immigration and the primary screening point. It must be presented upon boarding in the duty free bag with the receipt clearly visible.

Customers travelling from the USA with connecting flights are advised any duty free purchased in-flight must be placed in your checked baggage after clearing Customs and Immigration. If this is not possible, do not buy duty free goods on-board. Any purchases made on-board and carried in hand-luggage will be confiscated at transfer points.

Passengers may be subjected to a pat down inspection and their accessible property may be inspected at the boarding gate before departure.

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