We offer several convenient payment options that you can choose from:
Paying by credit card
We accept international Visa, MasterCard, Diners Club and UATP cards for credit card payment. American Express is available if your (first) flight is operated by Jetstar Airways (JQ) or Jetstar Asia (3K) or Jetstar Japan (GK). A Booking and Service Fee will apply. Australian residents can pay with a Jetstar MasterCard or Jetstar Platinum MasterCard and avoid the Booking and Service fee.
On selected routes, it is a condition of sale, check-in and boarding that the original, physical credit or debit card used to purchase the ticket(s) must be presented by the card owner for verification at the airport. When you book travel on these routes, you’ll be informed of the need for verification during the booking flow. Prior to check-in, the card owner must take the card together with their government-issued identification (such as a passport, identity card or driver’s license) to the Jetstar check-in counter. This requirement applies irrespective of whether the card owner is a part of the travelling party. If the card is not verified, the passengers whose tickets were purchased with that card may be denied check-in and boarding at Jetstar’s sole discretion. One verification is required for each return journey.
Paying with a Jetstar Voucher
Vouchers issued by Jetstar can be used for part or full payment of your fare. Please note that vouchers can only be used once and any unused portion of the value of a voucher will be forfeited. No Booking and Service Fee applies.
If there is a balance remaining to be paid, you must pay this balance with another voucher or by credit/debit card on Jetstar.com. A Booking and Service Fee will apply if you choose to pay the balance with a credit/debit card.
These are our payment options for payments made in Hong Kong Dollar (HKD). For payment in other currencies, different payment options are available.
Please note that available payment methods and fees vary for inflight purchases. Please refer to your Jetstar inflight magazine and menu card for further information.