These are our payment options for payments made in Hong Kong Dollars (HKD). For payment in other currencies, different payment options are available.
Credit, debit and charge card
We accept international Visa, Mastercard, Diners Club and UATP cards, including credit, debit and charge cards. American Express is available if your (first) flight is operated by Jetstar Airways (JQ) or Jetstar Asia (3K) or Jetstar Japan (GK). A Booking and Service Fee will apply.
Australian residents can pay with a Jetstar Mastercard or Jetstar Platinum Mastercard and avoid the Booking and Service Fee.
Jetstar Asia (3K) card verification
On selected routes, it is a condition of sale, check-in and boarding that the original and physical credit, debit or charge card used to purchase the ticket(s) must be presented by the card owner for verification at the airport. When you book travel on these routes, you’ll be informed of the need for verification during the booking flow. Prior to check-in, the card owner must take the card together with their government-issued identification (such as a passport, identity card or driver’s licence) to the Jetstar check-in counter. This requirement applies irrespective of whether the card owner is a part of the travelling party. If the card is not verified, the passengers whose tickets were purchased with that card may be denied check-in and boarding at Jetstar’s sole discretion. One verification is required for each return journey.
Vouchers issued by Jetstar can be used for part or full payment of your fare. Please note that vouchers can only be used once and any unused portion of the value of a voucher will be forfeited. No Booking and Service Fee applies.
If there is a remaining balance, you must pay this on jetstar.com or the Jetstar app with another voucher or by credit, debit or charge card. Voucher and Jetstar Mastercard payments are fee-free; however a Booking and Service Fee will apply to credit, debit and charge cards.
Available payment methods and fees vary for in-flight purchases. Refer to your Jetstar in-flight magazine and menu card for further information.