Below are the common fees and charges that are applicable to Jetstar flights. To find out whether fees apply for your flight, please also refer to our Fare rules.

For baggage related fees, please see: excess baggage charges at the airport.

Note that all amounts must be paid in the currency in which you made (or Jetstar recorded) your original booking. These amounts may differ due to currency conversion.

Fees vary depending on your flight, when checking the table below note that Short haul international flights are operated on an A320 or A321 aircraft. Long haul international flights are operated on an A330 or Boeing 787 aircraft.

Refund fee

Applies per passenger per booking

Flight type Fee
Domestic flights in Australia and New Zealand AUD / NZD $50
Domestic flights in Vietnam VND 400,000₫ / USD $20
Domestic flights in Japan JPY ¥3090
Short haul international flights / Flights between Australia and New Zealand AUD / NZD $50
Long haul international flights with Jetstar Airways AUD / NZD $50
International flights with Jetstar Asia SGD $50
International flights with Jetstar Japan JPY ¥4,150
International flights with Jetstar Pacific VND 900,000₫ / SGD $50 / USD $40

Change fee via Jetstar.com

Applies per passenger per flight

Flight type Fee
Domestic flights in Australia and New Zealand AUD / NZD $50
Domestic flights in Vietnam VND 352,000₫ / USD $16.50
Domestic flights in Japan JPY ¥3240
Short haul international flights / Flights between Australia and New Zealand AUD / NZD $50
Long haul international flights with Jetstar Airways AUD / NZD $75
International flights with Jetstar Asia SGD $50 / IDR 500,000 Rp
International flights with Jetstar Japan JPY ¥4,150
International flights with Jetstar Pacific VND 1,000,000₫ / USD $40

Change fee via Telephone Reservations, GDS, GSA or at airports

Applies per passenger per flight

Flight type Fee
Domestic flights in Australia and New Zealand AUD / NZD $80
Domestic flights in Vietnam VND 352,000₫ / USD $16.50
Domestic flights in Japan JPY ¥4320
Short haul international flights / Flights between Australia and New Zealand AUD / NZD $85
Long haul international flights with Jetstar Airways AUD / NZD $100
International flights with Jetstar Asia SGD $70 / IDR 700,000 Rp
International flights with Jetstar Japan JPY ¥6,500
International flights with Jetstar Pacific VND 1,400,000₫ / USD $55

Call Centre booking fee

Applies per passenger per flight

Flight type Fee
Domestic flights in Australia and New Zealand AUD / NZD $32
Domestic flights in Vietnam VND 645,000₫ / USD $32
Domestic flights in Japan JPY ¥2780
Short haul international flights / Flights between Australia and New Zealand AUD / NZD $37
Long haul international flights with Jetstar Airways AUD / NZD $42
International flights with Jetstar Asia SGD $22 / IDR 120,000 Rp
International flights with Jetstar Japan JPY ¥3,000
International flights with Jetstar Pacific VND 440,000₫ / USD $22

Airport booking fee and Jetstar Travel Shop booking fee

Airport booking fee applies per passenger per flight and Jetstar Travel Shop Booking Fee applies per passenger per booking.

Flight type Fee
Domestic flights in Australia and New Zealand AUD / NZD $32
Domestic flights in Vietnam VND 400,000₫ / USD $2
Domestic flights in Japan JPY ¥2780
Short haul international flights / Flights between Australia and New Zealand AUD / NZD $37
Long haul international flights with Jetstar Airways AUD / NZD $42
International flights with Jetstar Asia SGD $22 / IDR 120,000 Rp
International flights with Jetstar Japan JPY ¥3,000
International flights with Jetstar Pacific VND 440,000₫ / USD $22

The Jetstar Travel Shop booking fee applies to bookings made at Jetstar branded Jetstar Travel Shop stores based in Jakarta, Surabaya, Medan, Haikou, Hangzhou and Guangzhou.