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Children travelling alone

Independent Traveller Requirement - Children

The airline requires that passengers are able to travel independently. The airline does not have the systems, staff or facilities required to assume responsibility for assistance and supervision of passengers. Children requiring supervision will not be regarded as able to travel independently on the basis that they may cause a disruption or endanger themselves or others if travelling unaccompanied.

All Jetstar (JQ) operated flights and Jetstar Asia (3K) flights to/from Australia and New Zealand

As a guide for Jetstar (JQ) flights and Jetstar Asia (3K) flights to/from Australia and New Zealand, children who are not yet attending secondary school (as defined below) will be regarded as unable to travel independently and will not be eligible to travel unless they are accompanied by an appropriate Accompanying Passenger*. Jetstar requires that you carry proof that children are currently attending secondary school at check-in. Despite these guidelines, if a child is attending secondary school but their parent or guardian considers that the child is not sufficiently independent to travel unaccompanied using the service provided by Jetstar, they must notify Jetstar. Jetstar is not able to carry such passengers unaccompanied.

Australian/New Zealand Independent Traveller Secondary School Years

Australian State/Territory

Secondary School Year

Australian Capital Territory

7

New South Wales

7

Northern Territory

7

Queensland

7/8*

South Australia

8

Tasmania

7

Victoria

7

Western Australia

8

New Zealand

Secondary School Year

Entire Country

9

Other Countries

Secondary School Year

All other countries

Secondary school identification assessed as per the accepted ID requirements below.

*Secondary school begins from Year 7 in private schools and Year 7 or 8 in public schools, in the state of Queensland

Accepted Secondary School Identification

Acceptable forms of identification to verify secondary school attendance are:

  • School ID card from a secondary school (can be from a previous year and may be expired).
  • Letter from the secondary school on a school letterhead confirming attendance and stating the year the child is currently attending. Note: the child must be currently attending secondary school to qualify to travel independently.

 

Other Jetstar Asia (3K) and Valuair (VF) flights

For Intra-Asia flights operated by Jetstar Asia (3K) or Valuair (VF), passengers below the age of 12 must be accompanied by a passenger who is 15 years of age or older, at the time of travel. The airline regrets that it is unable to accept carriage for unaccompanied minors.

Jetstar Pacific (BL) domestic Vietnamese flights

Children below the age of 12 (0-11 years) will not be eligible to travel unless they are accompanied by an appropriate Accompanying Passenger*.

We are unable to accept unaccompanied minors for carriage.

The parents or Guardians of a passenger between the ages of 12-14 years must complete and sign a declaration at check-in before a child between these ages can be accepted for travel unaccompanied.

Jetstar Japan (GK) domestic Japan flights

Children below the age of 12 (0-11 years) will not be eligible to travel unless they are accompanied by an appropriate Accompanying Passenger*.

We are unable to accept unaccompanied minors for carriage.

Accepted Identification Required

Acceptable forms of identification to verify a child’s age are:

  • Passport
  • Birth certificate

*Accompanying Passenger means a paying passenger who, in our reasonable opinion, can travel independently and is able to and will provide the appropriate assistance, supervision, or both, as is required for the particular customer they are accompanying. As a guide, Jetstar generally will not consider a passenger to be an appropriate Accompanying Passenger for a child unless the passenger is at least 15 years old. Jetstar generally requires that passengers are able to travel independently. We do not have the systems, staff or facilities required to assume responsibility for assistance and supervision of passengers. Children requiring supervision will not be regarded as able to travel independently on the basis that they may cause a disruption or endanger themselves or others if travelling unaccompanied.

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