These are our payment options for payments made in Japanese Yen (JPY). For payment in other currencies, different payment options are available.

Credit card, debit card or charge card

We accept Visa, MasterCard, American Express, Diners Club and UATP cards. American Express is available if your (first) flight is operated by Jetstar Airways (JQ) or Jetstar Asia (3K) or Jetstar Japan (GK). A Booking and Service Fee applies.

Australian residents can pay with a Jetstar MasterCard or Jetstar Platinum MasterCard and avoid the Booking and Service Fee.

On selected routes, it is a condition of sale, check-in and boarding that the original, physical credit, debit or charge card used to purchase the ticket(s) must be presented by the credit, debit or charge card owner for verification at the airport. Where you book travel on these selected routes, you'll be informed of the need for verification during the booking flow. Prior to check-in, the credit, debit or charge card owner must take the credit, debit or charge card used to purchase the tickets together with their government issued identification (such as a passport, identity card or driver’s license) to the Jetstar check-in counter. This requirement applies irrespective of whether the credit, debit or charge card owner is or is not a part of the travelling party. If the credit, debit or charge card is not verified as required, the passengers whose tickets were purchased with that credit, debit or charge card may be denied check-in and boarding at Jetstar’s sole discretion. One verification is required for each return journey.

Jetstar voucher

Vouchers issued by Jetstar can be used for part or full payment of your fare. Please note that vouchers can only be used once and any unused portion of the value of a voucher will be forfeited. No Booking and Service Fee applies.

If there is a balance remaining to be paid, you must pay this balance with another voucher or by credit, debit or charge card on Jetstar.com.

A Booking and Service Fee will apply if you choose to pay the balance by another credit, debit or charge card.

No Booking and Service Fee applies if you choose to pay the balance with another voucher or with Jetstar MasterCard or Jetstar Platinum MasterCard.

WELLNET

WELLNET is a payment service you can access at participating convenience stores, bank ATMs, internet banking services and Japan Post Bank.

A Booking and Service Fee will apply.

PayPal

If you choose to pay with PayPal, you’ll be redirected away from the Jetstar website and Jetstar mobile website. A Booking and Service Fee will apply.

Please note: available payment options vary for in-flight purchases. See your Jetstar in-flight magazine and menu card for further information.