-
Home
»
-
Planning & Booking
»
-
At the airport
»
-
Boarding
Boarding
To help get your trip off to a smooth start, take a look through our at the airport section. See where Jetstar is located in the airports and terminals section, including where we have lounge access available. You can also check your boarding times and find out what specific assistance services we offer.
To help us ensure we get your flight away on schedule, after checking-in you need to make sure you are at your boarding gate on time.
Domestic passengers who check-in online are able to go straight to the boarding gate when they arrive at the airport. Remember to bring your boarding pass or mobile phone if you are using a SMS boarding pass.
For all international and intra-Asian flights, and domestic flights where you are checking in at the airport or travelling with checked baggage, you must check-in and/or drop off your baggage before proceeding to the boarding gate. Please ensure you arrive at the check-in or bag drop counter before our strict check-in closing times and proceed to the boarding gate before the times below. See our check-in pages for full details.
You must be at your boarding gate before the following times:
| Domestic flights |
|
|
Intra-Asia flights |
|
|
International flights |
| Departing domestic terminals
|
Departing international terminals
|
Jetstar Asia (3K)
ValuAir (VF) |
Jetstar Airways (JQ) |
To and from Australia or New Zealand
|
| 25 mins before departure |
40 mins before departure |
15 mins before departure |
40 mins before departure |
40 mins before departure |