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Carry-on Baggage

All Economy Starter, Starter Plus and Starter Max passengers can bring one main and one small piece of approved carry-on baggage on the flight for free. Make sure your bags are the right size and weight, remove restricted items and check liquid, gel and aerosol limits. 

Carry-on baggage limits

Don’t let carry-on baggage delay your departure

To avoid delays there are a few simple carry-on baggage requirements we ask our customers to follow: 

Economy Starter passengers

All Economy Starter, Starter Plus and Starter Max passengers can bring one main and one small piece of approved carry-on baggage on the flight for free. Make sure your bags are the right size and weight, remove restricted items and check liquid, gel and aerosol limits.

All Economy Starter, Starter Plus and Starter Max passengers can bring one main item of carry-on baggage and one other small item, with a total combined weight of up to 10kg.

Jetstar Pacific flights (BL) passengers have a total combined weight of 10kg (7kg for domestic).

If your bring too many carry-on baggage items to the exceeds the weight or size limits at the departure gate, staff will insist that they be checked in. Charges may apply.

Business Class passengers

Business Class passengers can bring one additional main item (two main items in total) of carry-on baggage, as long as each main item does not exceed 10kg, with a total combined carry-on baggage weight of up to 20kg.

Carry-on baggage size

 

Any piece of baggage that doesn’t fit with the requirements above will need to be checked-in. Charges may apply.

Each piece must be able to fit under the seat in front of you, or in an enclosed storage compartment in the cabin of the aircraft.

The additional small item you bring on board could be:

  • A handbag,
  • Pocket book or purse, 
  • Coat,
  • Umbrella or,
  • Approved duty free goods (international flights only)

Liquid, gels and aerosols

There are government limits to the amount of liquids, aerosols and gels that you can have in your carry-on baggage when you’re departing from an international terminal. Those limits also apply to domestic flights departing from an international terminal.

For up to date information visit the Australian Government’s Travel Secure list, Singapore Airport Guidelines or government regulations of the country you’re travelling from.

Restrictions

It’s important to check that you’ve removed restricted items from your carry-on baggage before you travel.

For restricted items on flights to and from Australia see:

Domestic restricted items
International restricted items

Government and airport authorities determine restrictions on what can be included in your carry-on baggage or carried on your person. It’s your responsibility to understand these restrictions and put the items in your checked baggage. If restricted items are found they will be removed and not returned.

Declare hypodermic needles at the screening point and, where possible, provide documentation or identification to confirm your medical condition.

Medication should have a professionally printed label that identifies the medication, or a manufacturer’s name or pharmaceutical label.

 

If your carry on baggage exceeds size or weight restrictions at the boarding gate, the following additional charges apply as we will need to check in your baggage at the gate

Port

 

AUD

 

NZD

 

USD

 

SGD

 

VND

 

THB

 

TWD

 

MYR

 

HKD

 

JPY

 

Domestic Australia and New Zealand

 

$70

 

$70

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Domestic Vietnam

 

 

 

 

 

$18

 

 

 

360,000

 

 

 

 

 

 

 

 

 

 

 

Domestic Japan

 

2,570

 

Intra Asia

 

 

 

 

 

$40

 

$60

 

725,000

 

1,400

 

1,400

 

140

 

320

 

4,000

 

International to/from Australia

 

$160

 

$160

 

$160

 

$160

 

 

 

4,000

 

4,800

 

480

 

1,120

 

16,000

 

All charges above are inclusive of GST/VAT. Charges will be in the local currency of the applicable airport.

Travelling with children

If you’ve booked a seat for you child your child has the normal carry-on baggage allowance. When you’d like to bring a car seat for your child, it must be Australian approved.

Infants travelling on your lap do not have a baggage allowance. All items they’ll need for the flight must be included in your carry-on baggage allowance and comply with our regulations and weight limits.

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