Planning & Booking
Booking with Jetstar
Jetstar offers several different convenient payment methods for your booking:
Credit, debit and charge cards
Visa, MasterCard, JCB and UATP cards are accepted, including credit cards, debit cards and charge cards.
American Express is available if your (first) flight is operated by Jetstar Airways (JQ) or Jetstar Asia (3K). A Booking and Service fee will apply. Australian residents can pay with a Jetstar MasterCard or Jetstar Platinum MasterCard and avoid the Booking and Service Fee. Please see the Jetstar Cards page for more details. Please note that if you are using the Jetstar Mobile site you can avoid the Booking and Service fee by paying with a Jetstar Voucher or a Jetstar MasterCard.
See the Fees & Charges page for more details on the Booking and Service fee.
On selected routes, it is a condition of sale, check in and boarding that the original, physical credit/debit card used to purchase the ticket(s) must be presented by the credit/debit card owner for verification at the airport. Where you book travel on these selected routes, you will be informed the need for verification during the booking flow. Prior to check-in, the credit/debit card owner must take the credit/debit card used to purchase the tickets together with his / her government issued identification (such as a passport, identity card or driver’s license) to the Jetstar check-in counter. This requirement applies irrespective of whether the credit/debit card owner is or is not a part of the travelling party. If the credit/debit card is not verified as required, the passengers whose tickets were purchased with that credit/debit card may be denied check-in and boarding at Jetstar’s sole discretion. One verification is required for each return journey.
Vouchers issued by Jetstar can be used for part or full payment of your fare. Please note that vouchers can only be used once and any unused portion of the value of a voucher will be forfeited. No Booking and Service fee applies.
If there is a balance remaining to be paid, you must pay this balance with another voucher to avoid the Booking and Service Fee or via credit/debit card. A Booking and Service Fee will apply if you choose to pay the balance with another card.
Wellnet is a payment service which can be accessed at participating convenience stores, bank ATMs, Japan Post Bank and netbanking services. After you click purchase, please proceed to the Wellnet payment service website from the booking confirmation page. After your booking confirmation number is issued, please complete payment by 11:59PM of the following day. Please be aware, if you do not complete payment by 11:59PM of the following day, your booking will be cancelled. View more info here
Please note that available payment methods and fees vary for inflight purchases. Please refer to your Jetstar inflight magazine and menu card for further information.