Payment methods

Jetstar offers several different convenient payment methods for your booking:

Credit, debit and charge cards

Visa, MasterCard, American Express, Diners Club and UATP cards are accepted, including credit cards, debit cards and charge cards. A Booking and Service fee will apply. If you pay with a Jetstar MasterCard or Jetstar Platinum MasterCard you’ll avoid the Booking and Service fee. Please see the Jetstar Cards page for more details. Please note that if you are using the Jetstar Mobile site you can avoid the Booking and Service fee by paying with a Jetstar Voucher or a Jetstar MasterCard.

See the Fees & Charges page for more details on the Booking and Service fee.

On selected routes, it is a condition of sale, check in and boarding that the original, physical credit/debit card used to purchase the ticket(s) must be presented by the credit/debit card owner for verification at the airport. Where you book travel on these selected routes, you will be informed the need for verification during the booking flow. Prior to check-in, the credit/debit card owner must take the credit/debit card used to purchase the tickets together with his / her government issued identification (such as a passport, identity card or driver’s license) to the Jetstar check-in counter. This requirement applies irrespective of whether the credit/debit card owner is or is not a part of the travelling party. If the credit/debit card is not verified as required, the passengers whose tickets were purchased with that credit/debit card may be denied check-in and boarding at Jetstar’s sole discretion. One verification is required for each return journey.

Voucher

Vouchers issued by Jetstar can be used for part or full payment of your fare. Please note that vouchers can only be used once and any unused portion of the value of a voucher will be forfeited. No Booking and Service fee applies.

If there is a balance remaining to be paid, you must pay this balance with another voucher, by credit/debit card or via POLi. No Booking and Service Fee will apply if you choose to pay the balance with another voucher, POLi or a Jetstar MasterCard. A Booking and Service Fee will apply if you choose to pay the balance by another card. Jetstar Voucher payments cannot be mixed with POLi on the Jetstar mobile site or apps.

Paypal

If you choose to pay via PayPal, you will be redirected away from the Jetstar website and Jetstar mobile website. A booking and Service fee will apply.

See the Fees & Charges page for more details on the Booking and Service fee.

(Poli) Pay Online

If you choose to pay via direct deposit using POLi, our payment details will be automatically entered into the relevant fields once you log into your online banking. No Booking and Service applies for POLi payments on Jetstar.com, Jetstar Mobile website or Apps.

Direct Deposit

You can pay via Direct Deposit using your internet banking. For more information visit our Internet Banking Instructions page.

Direct deposit is only available up to 14 days prior to departure. If you wish to make a booking to fly within the next 14 days, please use another payment method. No Booking and Service applies for POLi payments on Jetstar.com, Jetstar Mobile website or Apps.

Please note that available payment methods and fees vary for inflight purchases. Please refer to your Jetstar inflight magazine and menu card for further information.

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