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Payment methods

Jetstar offers several different convenient payment methods for your booking:

Credit, debit and charge cards

Visa, MasterCard, American Express*1, Diners Club*2 and UATP cards are accepted, including credit cards, debit cards and charge cards. A Booking and Service fee will apply. If you pay with a Jetstar MasterCard or Jetstar Platinum MasterCard you’ll avoid the Booking and Service fee. Please see the Jetstar Cards page for more details.

On selected routes, it is a condition of sale, check in and boarding that the original, physical credit/debit card used to purchase the ticket(s) must be presented by the credit/debit card owner for verification at the airport. Where you book travel on these selected routes, you will be informed the need for verification during the booking flow. Prior to check-in, the credit/debit card owner must take the credit/debit card used to purchase the tickets together with his / her government issued identification (such as a passport, identity card or driver’s license) to the Jetstar check-in counter. This requirement applies irrespective of whether the credit/debit card owner is or is not a part of the travelling party. If the credit/debit card is not verified as required, the passengers whose tickets were purchased with that credit/debit card may be denied check-in and boarding at Jetstar’s sole discretion. One verification is required for each return journey.

*1 American Express is available only for AUD or NZD booking.
*2 You can not use Diners Club to book Jetstar Japan flights.

Voucher

Vouchers issued by Jetstar can be used for part or full payment of your fare. Please note that vouchers can only be used once and any unused portion of the value of a voucher will be forfeited. No Booking and Service fee applies.

(POLi) Pay Online

If you choose to pay by direct debit using POLi, our payment details will be automatically entered into the relevant payment fields once you log into your online banking. No Booking and Service fee applies for POLi payments.

 

Please note that available payment methods and fees are vary for inflight purchases. Please refer to your Jetstar inflight magazine and menu card for further information.

 

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