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Fees and charges

Below are common fees and charges that are applicable for Jetstar flights.

Fee Type

Australian and New Zealand Domestic

Vietnamese Domestic

Japan Domestic

Intra-Asia Flights Operated by Jetstar Asia

Intra-Asia Flights Operated by Jetstar Japan

Intra-Asia Flights Operated by Jetstar Pacific

Short Haul International / Trans Tasman

Long Haul International

Refund Fee*

$50AUD/
NZD

400,000VND/
$20USD

3090JPY

$50SGD

4,150JPY

400,000 VND/

$20USD

$50AUD/
NZD

$50AUD/
NZD

Change fee - (via Jetstar.com)^

$45AUD/
NZD

352,000VND/
$16.50USD

3240JPY

$50SGD/
$40USD

4,150JPY

1,000,000 VND/

$40USD

$50AUD/
NZD

$75AUD/NZD

Change fee - (via Telephone Reservations, GDS, GSA or at Airports)^

$75AUD/
NZD

352,000VND/
$16.50USD

4320JPY

$70SGD/
$55USD

6,500JPY

1,700,000 VND/

$55USD

$85AUD/NZD

$100AUD/NZD

Call Centre Booking Fee

$32AUD/
NZD

645,000VND/
$32USD

2780JPY

$22SGD/
USD

3,000JPY

440,000 VND/

$22USD

$37AUD/
NZD

$42AUD/
NZD

Airport Booking Fee

$32AUD/
NZD

40,000VND/
$2USD

2780JPY

$22SGD/
USD

3,000JPY

440,000 VND/

$22USD

$37AUD/
NZD

$42AUD/
NZD

Jetstar Travel Shop Booking Fee*

$32AUD/
NZD

40,000VND/
$2USD

2780JPY

$22SGD/
USD

3,000JPY

440,000 VND/

$22USD

$37AUD/
NZD

$42AUD/
NZD

 ^ Applies per passenger per flight

 * Applies per passenger per booking

Some changes will be made to change fees for Australian and New Zealand Domestic flights. From 03 January 2015, the Change fee - (via Jetstar.com)^ and the Change fee – (via Telephone Reservations, GDS, GSA or at Airports) amounts will be as below:

Fee Type

Australian and New Zealand Domestic

Vietnamese Domestic

Japan Domestic

Intra-Asia Flights Operated by Jetstar Asia

Intra-Asia Flights Operated by Jetstar Japan

Intra-Asia Flights Operated by Jetstar Pacific

Short Haul International / Trans Tasman

Long Haul International

Change fee - (via Jetstar.com)^

$50AUD/
NZD

352,000VND/
$16.50USD

3240JPY

$50SGD/$40USD

4,150JPY

1,000,000 VND/

$40USD

$50AUD/
NZD

$75AUD/
NZD

Change fee - (via Telephone, Reservations, GDS, GSA or at Airports)^

$80AUD/
NZD

352,000VND/
$16.50USD

4320JPY

$70SGD/
$55USD

6,500JPY

1,700,000 VND/

$55USD

$85AUD/
NZD

$100AUD/NZD

 ^ Applies per passenger per flight

Jetstar Travel Shop Booking Fee*: This fee applies to bookings made at Jetstar branded Jetstar Travel Shop stores based in Jakarta, Surabaya, Hangzhou and Guangzhou.

All amounts must be paid in the currency in which you made (or Jetstar recorded) your original Booking. These amounts may differ due to currency conversion.

Please see our Checked Baggage page for baggage related fees.

 Flight Definitions

  • Domestic Flights are flights that depart and arrive within the same country.
  • Short Haul International Flights are international flights that operate on either an A320 or A321 aircraft (excluding flights between Australia and New Zealand)
  • Long Haul International Flights are international flights that operate on an A330 or Boeing 787** aircraft.
  • Intra Asia flights are international flights that do not depart or arrive in Australia and operate on either an A320 or A321 aircraft.
  • Trans Tasman flights are flights that operate between Australia and New Zealand.

** Some Boeing 787 Dreamliner flights are subject to government and regulatory approval. For more information, please click here.

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