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Our performance

Jetstar understands the importance of getting you to your chosen destination on-time, every time. We strive to operate every flight and meet every arrival time shown in our published schedule and to do so without compromising safety.

Jetstar uses the computerised Aircraft Communication Addressing and Reporting System (ACARS) to record on-time performance data. Our on-time performance statistics are published by the Australian Bureau of Transport and Regional Economics.

On-time monthly performance, Australian domestic flights

In accordance with industry standards, an ’on-time’ arrival is one that arrives at the designated gate no more than 15 minutes after the scheduled arrival time.