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Jetstar announces new Travel Card

Australia 21 February 2012
Jetstar Travel Card Jetstar Travel Card

  • Australian airline first - multicurrency travel card
  • Cost effective and easy to use with locked-in exchange rates and no monthly account keeping fees
  • Available and managed online through Jetstar.com/cards

Australia’s low fares airline Jetstar today announced the launch of the Jetstar Travel Card – a multicurrency card that will allow travellers a simpler, cost effective overseas travel experience. 

The Jetstar Travel Card is a more secure, convenient and less expensive alternative to traveller’s cheques and currency exchange for travellers visiting one or more foreign countries.

The Jetstar Travel Card is another great value travel product that is available to Jetstar customers, in addition to the Global SIM, Jetstar MasterCard and Jetstar’s every day, accessible low fares. 

Customers can apply for their Jetstar Travel Card via the Jetstar website, Jetstar.com/cards.   Subsequent currency loads and card management can be done completely online; there is no need to visit a branch. 

David Koczkar, Jetstar Chief Commercial Officer, said the introduction of the reloadable prepaid card gives travellers a value option and an alternative to traveller’s cheques and exchanging cash. 
 
“In addition to the low fares and product choices the Jetstar brand is renowned for, the Jetstar Travel Card gives customers an easy option for managing their money while overseas. 

“The new travel card offers users locked in exchange rates and no monthly account keeping fees, and it’s simple for people to top up their travel card account and convert currency online while travelling abroad” Mr Koczkar said. 

Travellers who use the Jetstar Travel Card will avoid currency conversion fees on every transaction where the transaction currency is available on the card (see below); all to make the traveller’s experience more hassle-free, cost effective and enjoyable.  

Nine currencies are available on the Jetstar Travel Card: Australian Dollar, US Dollar, Euro, Great British Pound, New Zealand Dollar, Hong Kong Dollar, Singapore Dollar, Japanese Yen and Canadian Dollar.  The Jetstar Travel Card can be used wherever MasterCard is accepted electronically at over 32 million locations worldwide.

Issued by Macquarie Bank, the card leverages Macquarie’s relationship with foreign currency provider OzForex.  In addition to the new Jetstar Travel Card, Macquarie Bank has issued a Jetstar low-rate MasterCard and a Jetstar Platinum MasterCard.

Other features of the Jetstar Travel Card include: 

  • Personalised multicurrency MasterCard delivered to your door (no need to visit a branch)
  • One card for purchases and ATM withdrawals
  • Online currency conversion capability 24/7
  • Multiple currencies on one card
  • Two cards – one can be blocked if original card lost or stolen
  • CHIP and PIN security for card present transactions
  • Card can be quickly and easily blocked if lost or stolen via call centre

For more information on the Jetstar Travel Card, visit Jetstar.com/cards

 

Jetstar Travel Card transaction features:

Min initial load and reload amount

AUD 100

Max initial load and reload amount

AUD 25,000

Max balance at any one time

AUD 25,000 or foreign currency equivalent

Total load amount allowable over a 12 month period

AUD 50,000 or foreign currency equivalent

Max number of reloads per day

Unlimited

Max number of ATM transactions per day

Unlimited

Max number of POS/EFTPOS transactions per day

Unlimited

Max number of POS/EFTPOS transactions per 24hrs

Unlimited

Max ATM cash withdrawal per day

AUD 2,500 or foreign currency equivalent

Max ATM withdrawal limit

Set by ATM provider

Max value of POS/EFTPOS transactions in 24 hrs

AUD 10,000 or foreign currency equivalent

Minimum currency conversion amount

0

Max currency conversion amount

As per max balance

 

Jetstar Travel Card fee structure:

Fees

Fee type

AUD

USD

EUR

GBP

NZD

HKD

SGD

CAD

YEN

Card issue fee

Service fee

Nil

               

First load fee

Service fee

15.00

N/A - always charged in AUD from the initial AUD load

AustPost KYC fee

Service fee

25.00

N/A - always charged in AUD from the initial AUD load

Card reload fee

Service fee

1% of reload amount

N/A - always charged in AUD from the initial AUD load

Transfer between currencies fee

Service fee

Nil

               

Monthly fee (primary card)

Service fee

Nil

Charged in AUD and will convert funds to AUD from other currencies if AUD not present

Monthly card inactivity fee

Service fee

Nil

               

POS purchase fee (domestic)

Transaction fee

Nil

               

POS purchase fee (international)

Transaction fee

Nil

               

ATM withdrawal fee

Transaction fee

3.95

3.95

3.00

2.75

5.50

35.00

5.00

3.95

325

ATM balance enquiry fee

Transaction fee

1.00

1.00

0.75

0.70

1.50

8.00

1.50

1.00

80

ATM decline fee

Transaction fee

Nil

               

International transaction fee (where local currency is not available on the card)

Transaction fee

3% of transaction amount

Web purchase (domestic)

Transaction fee

Nil

               

Web purchase (international)

Transaction fee

Nil

               

TNX reversal fee

Transaction fee

Nil

               

Online balance enquiry fee

Transaction fee

Nil

               

IVR call fee

Service fee

Nil

               

Call centre operator fee

Service fee

7.50

Charged in AUD and will convert funds to AUD from other currencies if AUD not present

Card replacement fee

Service fee

35.00

Charged in AUD and will convert funds to AUD from other currencies if AUD not present

Closure fee

Service fee

10.00

Charged in AUD and will convert funds to AUD from other currencies if AUD not present

All SMS alerts fee

Transaction fee

0.50

Charged in AUD and will convert funds to AUD from other currencies if AUD not present

Online PIN reset fee

Service fee

Nil

               

 

Regulatory disclosure / disclaimer
The Jetstar Travel Card (Card) is issued by Macquarie Bank Limited ABN 46 008 583 542, AFSL No. 237502 (MBL). Jetstar is not responsible for any obligations owed by MBL in relation to the Card.  This information is current as at 23 January 2012 and is for general information purposes. It does not take into account any of your potential personal objectives, financial situation or needs. Before acting on this information, you must consider its appropriateness having regard to your own objectives, financial situation and needs and obtain your own independent advice about whether to obtain or continue to hold a Card. You should read and consider the combined Financial Services Guide and Product Disclosure Statement dated 23 January 2012 ("Combined FSG and PDS") available at www.jetstar.com/travelcard (which you agree to be provided by accessing this link) before making any decision about whether to acquire or continue to hold a Card. Full terms and conditions are set out in the Combined FSG and PDS. Fees and charges may apply if you obtain or continue to hold a Card. Jetstar Airways Pty Ltd ABN 33 069 720 243 (Jetstar) of GPO Box 4713 Melbourne VIC 3001 (phone 131 538) is an Authorised Representative of MBL for the purposes of arranging for the issue of the Card and providing general advice relating to the Card. Jetstar’s Financial Services Guide is available at www.jetstar.com/travelcard and you agree to its provision to you by accessing that link. Jetstar receives commission from MBL, which is part of the total fees paid by you to them for the product.  The commission is up to 1% of each amount converted from one currency to another through the Card or 0.2% of the amount spent overseas. Jetstar will receive an additional one-off volume bonus if international transaction volumes exceed certain thresholds between 2012 and 2015.  The commission and fees Jetstar receives are also intended to cover Jetstar’s marketing expenses relating to the Card.  MBL receives fees and charges in respect of the Card. Details of those fees and charges and the fees paid to any associates of MBL are set out in the Combined FSG PDS.MasterCard® and the MasterCard Brand Mark are registered trademarks of MasterCard International Incorporated.   Jetstar and the Jetstar logo are trademarks of Qantas Group and used under licence by Macquarie Bank Limited.

For more information please contact Jetstar Corporate Communications

Jetstarmedia@jetstar.com

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