Jetstar Travel Card
- Australian airline first - multicurrency travel card
- Cost effective and easy to use with locked-in exchange rates and no monthly account keeping fees
- Available and managed online through Jetstar.com/cards
Australia’s low fares airline Jetstar today announced the launch of the Jetstar Travel Card – a multicurrency card that will allow travellers a simpler, cost effective overseas travel experience.
The Jetstar Travel Card is a more secure, convenient and less expensive alternative to traveller’s cheques and currency exchange for travellers visiting one or more foreign countries.
The Jetstar Travel Card is another great value travel product that is available to Jetstar customers, in addition to the Global SIM, Jetstar MasterCard and Jetstar’s every day, accessible low fares.
Customers can apply for their Jetstar Travel Card via the Jetstar website, Jetstar.com/cards. Subsequent currency loads and card management can be done completely online; there is no need to visit a branch.
David Koczkar, Jetstar Chief Commercial Officer, said the introduction of the reloadable prepaid card gives travellers a value option and an alternative to traveller’s cheques and exchanging cash.
“In addition to the low fares and product choices the Jetstar brand is renowned for, the Jetstar Travel Card gives customers an easy option for managing their money while overseas.
“The new travel card offers users locked in exchange rates and no monthly account keeping fees, and it’s simple for people to top up their travel card account and convert currency online while travelling abroad” Mr Koczkar said.
Travellers who use the Jetstar Travel Card will avoid currency conversion fees on every transaction where the transaction currency is available on the card (see below); all to make the traveller’s experience more hassle-free, cost effective and enjoyable.
Nine currencies are available on the Jetstar Travel Card: Australian Dollar, US Dollar, Euro, Great British Pound, New Zealand Dollar, Hong Kong Dollar, Singapore Dollar, Japanese Yen and Canadian Dollar. The Jetstar Travel Card can be used wherever MasterCard is accepted electronically at over 32 million locations worldwide.
Issued by Macquarie Bank, the card leverages Macquarie’s relationship with foreign currency provider OzForex. In addition to the new Jetstar Travel Card, Macquarie Bank has issued a Jetstar low-rate MasterCard and a Jetstar Platinum MasterCard.
Other features of the Jetstar Travel Card include:
- Personalised multicurrency MasterCard delivered to your door (no need to visit a branch)
- One card for purchases and ATM withdrawals
- Online currency conversion capability 24/7
- Multiple currencies on one card
- Two cards – one can be blocked if original card lost or stolen
- CHIP and PIN security for card present transactions
- Card can be quickly and easily blocked if lost or stolen via call centre
For more information on the Jetstar Travel Card, visit Jetstar.com/cards.
Jetstar Travel Card transaction features:
Min initial load and reload amount |
AUD 100 |
Max initial load and reload amount |
AUD 25,000 |
Max balance at any one time |
AUD 25,000 or foreign currency equivalent |
Total load amount allowable over a 12 month period |
AUD 50,000 or foreign currency equivalent |
Max number of reloads per day |
Unlimited |
Max number of ATM transactions per day |
Unlimited |
Max number of POS/EFTPOS transactions per day |
Unlimited |
Max number of POS/EFTPOS transactions per 24hrs |
Unlimited |
Max ATM cash withdrawal per day |
AUD 2,500 or foreign currency equivalent |
Max ATM withdrawal limit |
Set by ATM provider |
Max value of POS/EFTPOS transactions in 24 hrs |
AUD 10,000 or foreign currency equivalent |
Minimum currency conversion amount |
0 |
Max currency conversion amount |
As per max balance |
Jetstar Travel Card fee structure:
Fees |
Fee type |
AUD |
USD |
EUR |
GBP |
NZD |
HKD |
SGD |
CAD |
YEN |
Card issue fee |
Service fee |
Nil |
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First load fee |
Service fee |
15.00 |
N/A - always charged in AUD from the initial AUD load |
AustPost KYC fee |
Service fee |
25.00 |
N/A - always charged in AUD from the initial AUD load |
Card reload fee |
Service fee |
1% of reload amount |
N/A - always charged in AUD from the initial AUD load |
Transfer between currencies fee |
Service fee |
Nil |
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Monthly fee (primary card) |
Service fee |
Nil |
Charged in AUD and will convert funds to AUD from other currencies if AUD not present |
Monthly card inactivity fee |
Service fee |
Nil |
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POS purchase fee (domestic) |
Transaction fee |
Nil |
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POS purchase fee (international) |
Transaction fee |
Nil |
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ATM withdrawal fee |
Transaction fee |
3.95 |
3.95 |
3.00 |
2.75 |
5.50 |
35.00 |
5.00 |
3.95 |
325 |
ATM balance enquiry fee |
Transaction fee |
1.00 |
1.00 |
0.75 |
0.70 |
1.50 |
8.00 |
1.50 |
1.00 |
80 |
ATM decline fee |
Transaction fee |
Nil |
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International transaction fee (where local currency is not available on the card) |
Transaction fee |
3% of transaction amount |
Web purchase (domestic) |
Transaction fee |
Nil |
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Web purchase (international) |
Transaction fee |
Nil |
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TNX reversal fee |
Transaction fee |
Nil |
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Online balance enquiry fee |
Transaction fee |
Nil |
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IVR call fee |
Service fee |
Nil |
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Call centre operator fee |
Service fee |
7.50 |
Charged in AUD and will convert funds to AUD from other currencies if AUD not present |
Card replacement fee |
Service fee |
35.00 |
Charged in AUD and will convert funds to AUD from other currencies if AUD not present |
Closure fee |
Service fee |
10.00 |
Charged in AUD and will convert funds to AUD from other currencies if AUD not present |
All SMS alerts fee |
Transaction fee |
0.50 |
Charged in AUD and will convert funds to AUD from other currencies if AUD not present |
Online PIN reset fee |
Service fee |
Nil |
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Regulatory disclosure / disclaimer
The Jetstar Travel Card (Card) is issued by Macquarie Bank Limited ABN 46 008 583 542, AFSL No. 237502 (MBL). Jetstar is not responsible for any obligations owed by MBL in relation to the Card. This information is current as at 23 January 2012 and is for general information purposes. It does not take into account any of your potential personal objectives, financial situation or needs. Before acting on this information, you must consider its appropriateness having regard to your own objectives, financial situation and needs and obtain your own independent advice about whether to obtain or continue to hold a Card. You should read and consider the combined Financial Services Guide and Product Disclosure Statement dated 23 January 2012 ("Combined FSG and PDS") available at www.jetstar.com/travelcard (which you agree to be provided by accessing this link) before making any decision about whether to acquire or continue to hold a Card. Full terms and conditions are set out in the Combined FSG and PDS. Fees and charges may apply if you obtain or continue to hold a Card. Jetstar Airways Pty Ltd ABN 33 069 720 243 (Jetstar) of GPO Box 4713 Melbourne VIC 3001 (phone 131 538) is an Authorised Representative of MBL for the purposes of arranging for the issue of the Card and providing general advice relating to the Card. Jetstar’s Financial Services Guide is available at www.jetstar.com/travelcard and you agree to its provision to you by accessing that link. Jetstar receives commission from MBL, which is part of the total fees paid by you to them for the product. The commission is up to 1% of each amount converted from one currency to another through the Card or 0.2% of the amount spent overseas. Jetstar will receive an additional one-off volume bonus if international transaction volumes exceed certain thresholds between 2012 and 2015. The commission and fees Jetstar receives are also intended to cover Jetstar’s marketing expenses relating to the Card. MBL receives fees and charges in respect of the Card. Details of those fees and charges and the fees paid to any associates of MBL are set out in the Combined FSG PDS.MasterCard® and the MasterCard Brand Mark are registered trademarks of MasterCard International Incorporated. Jetstar and the Jetstar logo are trademarks of Qantas Group and used under licence by Macquarie Bank Limited.