Our people

We believe in fostering a culture that is focused on our customers - ensuring we deliver the lowest fares and provide a travel experience that is refreshing and enjoyable, alongside our commitment to all day every day low fares both to our passengers and our staff.

Jetstar staff are recruited with an attitude and ability to deliver excellent customer service with an understanding that to deliver on our promise - All day, every day, low fares - we must always focus on keeping our costs to a minimum. That means working smarter and always looking for ways to improve Jetstar systems and processes.

We have a great team of trained professionals. Our pilots are first class. We have experienced ground crew. And our flight attendants are warm, friendly and extremely attentive. Together they bring the best of Australian and Asian hospitality, ensuring that every flight is enjoyable from start to finish.

Ultimately, if Jetstar customers are to have a satisfying travel experience, our people must enjoy their work. Jetstar is committed to sustaining a workplace where our people are proud to be recognised as being a member of the Jetstar team.