We know just how important it is for Jetstar to be an airline you can rely on. We're always working hard to make sure our flights depart and arrive safely, and on time.

We collect performance data from all our jet flights using the Aircraft Communication Addressing and Reporting System (ACARS).

Our performance on regional services

Our performance within 15 minutes

On-time monthly performance, for New Zealand domestic flights, departing within 15 minutes of scheduled departure time.

2016 – 76.3% (monthly average)

August 86.4%
July 76.9%
June 81.8%
May 80.7%
April 74.6%
March 70.1%
February 74.9%
January     65.2%

2015 – 86.5% (monthly average)

December 64.4%
November 82.1%
October 84.6%
September 91.8%
August 91.3%
July 87.4%
June 90.7%
May 89.8%
April 85.2%
March 90.7%
February 89.0%
January 90.4%

2014 – 90.2% (monthly average)

December 82.8%
November 91.1%
October 87.7%
September 91.7%
August 93.0%
July 90.1%
June 91.2%
May 93.6%
April 89.3%
March 92.0%
February 89.9%
January 90.0%

2013 – 88.0% (monthly average)

December 86.7%
November 93.0%
October 88.7%
September 92.4%
August 91.5%
July 82.8%
June 81.9%
May 87.1%
April 87.7%
March 90.5%
February 88.1%
January 85.2%

2012 – 80.0% (monthly average)

December 77.0%
November 80.0%
October 76.0%
September 72.0%
August 76.0%
July 62.0%
June 80.0%
May 86.0%
April 83.0%
March 84.0%
February 91.0%
January 93.0%

2011 – 84.0% (monthly average)

December 88.0%
November 88.0%
October 92.0%
September 91.0%
August 79.0%
July 63.0%
June 90.0%
May 79.0%
April 85.0%
March 86.0%
February 83.0%
January 79.0%