Customer Service

How can we help you?

Quick Links Popular topics

Contact us

Online Help - Ask Jess

For an instant answer to your booking query please type your question into Ask Jess's chat window. Jess will provide you with the answer you are looking for or can transfer you to a Live Chat or phone agent if required.

Call Us

If you have an urgent query about an existing booking.

  • (64) 9975 9426

  • 0800 800 995

View all contact numbers here »

Submit a request

We will contact you as soon as possible (within 15 business days)