These are our payment options for payments made in New Zealand Dollars (NZD). For payment in other currencies, different payment options are available.
Credit, debit or charge card
We accept Visa, Mastercard, American Express, Diners Club and UATP cards, including credit, debit and charge cards. A Booking and Service Fee will apply.
Australian residents can pay with a Jetstar Mastercard or Jetstar Platinum Mastercard and avoid the Booking and Service Fee. See the Fees and charges page for more information.
Jetstar Asia (3K) card verification
On selected routes, it is a condition of sale, check-in and boarding that the original and physical credit, debit or card used to purchase the ticket(s) must be presented by the card owner for verification at the airport. Where you book travel on these selected routes, you'll be informed of the need for verification during the booking flow. Prior to check-in, the card owner must take the card used to purchase the tickets together with their government issued identification (such as a passport, identity card or driver’s licence) to the Jetstar check-in counter. This requirement applies irrespective of whether the card owner is or is not a part of the travelling party. If the card is not verified as required, the passengers whose tickets were purchased with that card may be denied check-in and boarding at Jetstar’s sole discretion. One verification is required for each return journey.
Vouchers issued by Jetstar can be used for part or full payment of your fare. Please note that vouchers can only be used once and any unused portion of the value of a voucher will be forfeited. No Booking and Service Fee applies.
If there’s a remaining balance, you must pay this on jetstar.com or the Jetstar app with another voucher, POLi or by credit, debit or charge card. Jetstar voucher, POLi and Jetstar Mastercard payments are fee-free; however a Booking and Service Fee will apply to credit, debit and charge cards.
No Booking and Service Fee will apply if you choose to pay the balance with another voucher, a Jetstar Mastercard or with POLi on jetstar.com.
Jetstar voucher payments can’t be split with POLi on the Jetstar app or the Jetstar mobile website.
If you choose to make a payment with PayPal, you’ll be redirected to the PayPal website. A Booking and Service Fee will apply.
When you pay via direct debit using POLi from eligible New Zealand banks opens in new window, your payment details will be automatically entered into the relevant fields once you log in to your online banking. No Booking and Service Fee applies for POLi payments on jetstar.com, the Jetstar mobile website or the Jetstar app.
Available payment options vary for in-flight purchases. See your Jetstar in-flight magazine and menu card for further information.