Specific needs
If you have specific needs, such as travelling with an infant, have limited mobility, are blind or have vision impairment, are deaf or have a hearing impairment, are travelling with a guide or assistant dog, or you are in a group of seven or more passengers, you must check-in with our counter staff at the airport check-in counter. Customers must check in 90 minutes prior to departures from a domestic terminal, and at least two hours prior to departures from international terminals.
About assistance for specific needs