Whether you’re travelling along or in a group, with or without baggage, Jetstar’s web check-in service allows you to check-in online from the comfort of your home or office. You can also choose where you would like to sit (from available seats) and download and print your boarding pass, so you’re ready to go!
This page tells you all you need about web check-in, including a step by step guide to How Web Check-in works and FAQs.
Step 2: At the airport
Please ensure that you arrive at check-in and/or your boarding gates within the following timeframes.
Domestic Australia and New Zealand
Jetstar (JQ) and Jetstar Japan (GK) domestic flights departing from domestic terminals
Jetstar (JQ) domestic flights departing from international terminals on an A330 and 787 aircraft
Jetstar (JQ) domestic flights departing from international terminals on an A320 and A321 aircraft
Jetstar Pacific (BL) domestic flights
Once check-in has opened no further changes can be made for passengers who purchased a Starter fare with a Plus Bundle
Please refer to your flight itinerary, pre-departure email or Jetstar.com for confirmation of the operating aircraft type
Please don’t be late. We cant wait.
Unfortunately, if you do not check-in or present at the boarding gate before the closed times you won’t be able to board your flight and you may lose your fare in full. We recommend arriving at the airport early to allow enough time to make your way through the airport, taking into consideration clearing airport security.
Jetstar (JQ) international flights on an A330 and 787** aircraft
Jetstar (JQ) international flights on an A320 and A321 aircraft
Jetstar Asia (3K), Jetstar Pacific (BL) and Valuair (VF) international flight
Once check-in has opened no further changes can be made for passengers who purchased a Starter fare with a Plus Bundle.
Find your aircraft type on your flight itinerary, pre-departure email or at manage booking.
** Some Boeing 787 Dreamliner flights are subject to government and regulatory approval. For more information, please click here.