Jetstar fare Carry-on baggage allowance
Starter Max bundle
Starter Plus bundle
  • 1 main item per person, plus
  • 1 small item
Combined weight of 7kg
FlexiBiz bundle*
  • 1 main item per person weighing up to 7kg, plus
  • 1 small item
Business Class
  • 2 main items per person, each 7kg or less, plus
  • 1 small item
Combined weight of 14kg

Carry-on baggage size limits

Your carry-on bag (or bags in Business Class) must fit in the overhead lockers and be no bigger than:
56cm (height) x 36cm (width) x 23cm (depth)

Your small item must fit under the seat in front of you.

Small items

The small item you bring on board could be:

  • A handbag, a pocket book or purse
  • A laptop computer in thin case
  • An umbrella or walking stick
  • A small camera
  • Infant food for consumption in flight
  • Approved duty free goods (international flights only)

Carry-on baggage on New Zealand Regional Q300

Our regional New Zealand Q300 aircraft (operated by Eastern Australia Airlines for Jetstar Airways) have a smaller cabin size, which is why your carry-on baggage must be no bigger than:
48cm (height) x 34cm (width) x 23cm (depth)

Please note that if your carry-on baggage is larger than these dimensions but still within the size restrictions of our other aircraft – 56cm (height) x 36cm (width) x 23cm (depth) – we’ll happily check your bag in at no charge. Please present them at the counter when you check in.

Carry-on baggage at the boarding gate

Your carry-on baggage may be checked at the boarding gate. If you bring too many items, or they exceed the size or weight limits, the extra baggage will need to be checked in. Charges apply.

Avoid extra baggage charges at the airport by purchasing checked baggage when you book or before you fly at Manage booking.

Dangerous goods

Some items are prohibited as carry-on baggage so make sure you remove restricted items and don’t forget to check liquid, aerosol and gel limits if you are flying from an international terminal.

Travelling with medication

If you need to bring essential medication on your flight, please check our travelling with medication requirements.

Travelling with infants

On all flights except regional New Zealand Q300 flights, you can bring an approved car seat on board for your infant or child to sit in, in addition to your other carry-on items, free of charge.

*FlexiBiz bundles can only be purchased by Business Hub members on our Australia, New Zealand and Singapore (English) websites.