We offer several convenient payment options that you can choose from:
Paying by credit card
We accept international Visa, MasterCard, Diners Club and UATP cards for credit card payment. American Express is available if your (first) flight is operated by Jetstar Airways (JQ) or Jetstar Asia (3K) or Jetstar Japan (GK). A Booking and Service Fee will apply. Australian residents can pay with a Jetstar MasterCard or Jetstar Platinum MasterCard and avoid the Booking and Service fee.
On selected routes, it is a condition of sale, check-in and boarding that the original, physical credit or debit card used to purchase the ticket(s) must be presented by the card owner for verification at the airport. When you book travel on these routes, you’ll be informed of the need for verification during the booking flow. Prior to check-in, the card owner must take the card together with their government-issued identification (such as a passport, identity card or driver’s license) to the Jetstar check-in counter. This requirement applies irrespective of whether the card owner is a part of the travelling party. If the card is not verified, the passengers whose tickets were purchased with that card may be denied check-in and boarding at Jetstar’s sole discretion. One verification is required for each return journey.
Paying with a Jetstar Voucher
Vouchers issued by Jetstar can be used for part or full payment of your fare. Please note that vouchers can only be used once and any unused portion of the value of a voucher will be forfeited. No Booking and Service Fee applies.
If there is a balance remaining to be paid, you must pay this balance with another voucher or by credit/debit card on Jetstar.com. A Booking and Service Fee will apply if you choose to pay the balance with a credit/debit card.
Paying by 7-Eleven and SingPost offline payments
You can pay for your booking at SingPost outlets or 7-Eleven stores in Singapore.
No Booking and Service Fee is payable if you select SingPost as the method to complete and pay for your booking. A Booking and Service Fee applies for payments made at 7-Eleven in Singapore.
Offline payment via SingPost or 7-Eleven is only available up to 14 days prior to departure. If you wish to make a booking to fly within the next 14 days you must use another payment method. You must complete your payment within 48 hours of booking. If you do not, you will need to make a new booking. Please allow 48 hours for the confirmed itinerary to be sent to you once payment is made through SingPost or 7-Eleven.
Please note that 7-Eleven and SingPost payments are not available on the Jetstar mobile site or app.
Paying with Paypal
PayPal is available if your (first) flight is operated by Jetstar Airways (JQ). If you choose to pay via PayPal, you will be redirected away from the Jetstar website. A Booking and Service Fee will apply.
These are our payment options for payments made in Singapore Dollars (SGD). For payment in other currencies, different payment options are available.
Please note that available payment methods and fees vary for inflight purchases. Please refer to your Jetstar inflight magazine and menu card for further information.