For information on how you can pay for your flights, go to Payment options.

To check the status of a payment you've already made, or to resend your itinerary go to Manage booking.

Remember: your itinerary is also your tax invoice.

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Calling from the United States?

+1866 397 8170 toll free, in English, Monday to Sunday, 24 hours
+613 9645 5999 charges apply, in English, Monday to Sunday, 24 hours

Calling from somewhere else?

Billing or payment enquiry form

If you've had a problem with your payment, please complete a billing or payment form and we’ll get back to you within 15 business days.

Please note: bookings aren’t confirmed or guaranteed until they are paid for, so contact us first, using the contact numbers above, to see if we can help.