First things first: make sure you're heading to the right airport and terminal for your flight! You'll find your departure and arrival terminals clearly detailed on your Jetstar itinerary. Make sure you have the most up-to-date version of your itinerary, and double-check the details before you set off.

Jetstar Airways - Australia and New Zealand domestic

All domestic New Zealand flights depart from a domestic terminal.

Most domestic flights in Australia depart from a domestic terminal and some depart from an international terminal.

For flights from an international terminal you'll need to check-in earlier and show your passport or photographic identification issued by the Australian government. You'll also need to limit the amount of liquid, gels and aerosols in your carry-on baggage. For up to date restrictions see the Australian Government's Travel Secure list.

Only some domestic flight numbers depart from an international terminal. To check, find your flight number in your Jetstar itinerary or at Manage booking

Flight Flight number

Flights departing from an international terminal

JQ1 to JQ241

Flights departing from a domestic terminal

JQ350 to JQ999

Please note: From 10 November 2015, most Jetstar domestic flights into and out of Melbourne Tullamarine have moved to Terminal 4. The exceptions are JQ15 Melbourne-Cairns, JQ27 Melbourne-Sydney and JQ28 Sydney-Melbourne flights, which will remain at Terminal 2. For details about the new terminal, please read Jetstar's new home at Melbourne Tullamarine Airport: Terminal 4.

Jetstar Airways - International

Some international flights operate from domestic terminals and will arrive at a domestic terminal:

  • JQ100 - Brisbane to Townsville
  • JQ103 - Townsville to Brisbane

Jetstar Asia

Jetstar Asia (3K) operates out of the following terminals:

Departure point Airport and Terminal

Bangkok

Suvarnabhumi Airport - Main Terminal

Darwin

Darwin International Airport - International Terminal

Denpasar, Bali

Ngurah Rai Airport - International Terminal

Guiyang

Guiyang Longdongbao International Airport - International Terminal

Haikou

Meilan International Airport - International Terminal

Ho Chi Minh City

Tan Son Nhat International Airport - International Terminal

Hong Kong

Hong Kong International Airport - Terminal 2

Jakarta

Soekarno-Hatta Jakarta International Airport- Terminal 2

Kuala Lumpur

Kuala Lumpur International Airport - Terminal 2 (KLIA2)

Manila

Ninoy Aquino International Airport - Terminal 1

Medan - Kualanamu

Kuala Namu International Airport - International Terminal

Osaka

Kansai International Airport - Passenger Terminal Building, Level 4

Palembang

Sultan Mahmud Badaruddin II International Airport - International Terminal

Pekanbaru

Sultan Syarif Kasim II International Airport - International Terminal

Penang

Penang International Airport - International Terminal

Perth

Perth International Airport - International Terminal

Phnom Penh

Phnom Penh International Airport - International Terminal

Phuket

Phuket International Airport - International Terminal

Sanya

Sanya Phoenix International Airport - International Terminal

Shantou

Jieyang Chaoshan Airport - International Terminal

Siem Reap

Siem Reap International Airport - International Terminal

Singapore

Changi Airport - Terminal 1

Surabaya

Juanda International Airport - International Terminal

Taipei

Tao Yuan Airport - Terminal 1

Yangon

Yangon International Airport - International Terminal 2

Jetstar Pacific

Jetstar Pacific (BL) - Domestic Vietnam flights operate from the following terminals:

Departure point Airport and Terminal

Buon Ma Thuot

Buon Ma Thuot Airport - Domestic Terminal

Da Lat

Lien Khuong Airport - Passenger Terminal

Da Nang

Da Nang International Airport - Domestic Terminal

Dong Hoi

Dong Hoi Airport - Passenger Terminal

Ha Noi

Noi Bai International Airport - Hall E, 2nd floor, Terminal 1

Hai Phong

Cat Bi International Airport - Domestic Terminal

Ho Chi Minh City

Tan Son Nhat International Airport - Areas C & D, Domestic Terminal

Hue

Phu Bai Airport - Domestic Terminal

Nha Trang

Cam Ranh International Airport - Domestic Terminal

Phu Quoc

Phu Quoc International Airport - Domestic Terminal

Pleiku

Pleiku Airport - Passenger Terminal

Quang Nam

Chu Lai Airport - Passenger Terminal

Quy Nhon

Phu Cat Airport - Passenger Terminal

Thanh Hoa

Tho Xuan Airport - Passenger Terminal

Tuy Hoa

Tuy Hoa Airport - Passenger Terminal

Vinh

Vinh Airport - Domestic Terminal

Jetstar Pacific (BL) - International flights operate from the following terminals:

Departure point Airport and Terminal

Bangkok

Suvarnabhumi International Airport - Main Terminal

Da Nang

Da Nang International Airport - International Terminal

Guangzhou

Guangzhou Baiyun International Airport - International terminal

Ha Noi

Noi Bai International Airport - Terminal 2

Hai Phong

Cat Bi International Airport - Passenger Terminal

Ho Chi Minh City

Tan Son Nhat International Airport - International Terminal

Hong Kong

Hong Kong International Airport - Terminal 2

Hunan

Changsha Huanghua International Airport - Terminal 2

Macau

Macau International Airport - Passenger Terminal

Nanjing

Lukou International Airport - Terminal 2

Nanning

Wuxu International Airport - Terminal 2

Nha Trang

Cam Ranh Airport - Passenger Terminal

Osaka

Kansai International Airport - Passenger Terminal Building, Level 4 for international flights

Taipei
Tao Yuan Airport - Terminal 1

Wenzhou

Yongqiang International Airport - Terminal 2

Jetstar Japan

Jetstar Japan (GK) operates out of the following terminals:

Departure point Airport and Terminal

Fukuoka

Fukuoka Airport - Domestic Terminal, Level 1

Hong Kong

Hong Kong International Airport - Terminal 2

Kagoshima

Kagoshima Airport - Domestic Terminal

Kumamoto

Kumamoto Airport - Domestic Terminal

Manila

Ninoy Aquino International Airport - Terminal 1

Matsuyama

Matsuyama Airport - Domestic Terminal

Nagoya

Chubu Centrair International Airport - Terminal 3F (Domestic Departure Lobby)

Oita

Oita Airport - Domestic Terminal

Okinawa

Naha Airport - Domestic Terminal Building, Level 3

Osaka

Kansai International Airport - Passenger Terminal Building, Level 2 for domestic flights
Kansai International Airport - Passenger Terminal Building, Level 4 for international flights

Sapporo

New Chitose Airport - Domestic Passenger Terminal, Level 2

Shanghai Shanghai Pudong International Airport, Terminal 2

Taipei

Tao Yuan Airport - Terminal 1

Takamatsu

Takamatsu Airport - Domestic Terminal

Tokyo

Narita International Airport - Terminal 3 (T3), Level 2