Please make sure you arrive at the airport with plenty of time to check in, get your boarding pass before check-in closes, and clear security. See tables (below) for timelines.

Note that some domestic flights depart from an international terminal so please check your itinerary to see which airport and terminal your flight will depart from.

Remember, if you’re not at the boarding gate on time, you won’t be able to board your flight and you may lose your fare in full.

Jetstar (JQ) and Jetstar Japan (GK) domestic flights departing from
domestic terminals (except Q300 New Zealand domestic flights)

2 hours before departure check-in and bag drop opened
30 min before departure check-in and bag drop closed
25 min before departure: be at your boarding gate
15 min before departure: boarding gate closed

Jetstar (JQ) Q300 New Zealand domestic flights

90 mins before departure check-in and bag drop opened
30 min before departure check-in and bag drop closed
25 min before departure be at your boarding gate
15 min before departure boarding gate closed

Jetstar Pacific (BL) domestic flights

2 hours before departure check-in and bag drop opened
30 min before departure check-in and bag drop closed
25 min before departure be at your boarding gate

Domestic flights departing from an international terminal

If your flight’s departing from an international terminal, you’ll need to get to the airport earlier (see tables below for timelines).

Please note: You must have your boarding pass before check-in closes or you won’t be able to board your flight.

Jetstar (JQ) and domestic flights departing from
international terminals on Boeing 787 aircraft

3 hours before departure check-in and bag drop opened
60 min before departure check-in and bag drop closed
40 min before departure be at your boarding gate
15 min before departure boarding gate closed

Jetstar (JQ) and domestic flights departing from
international terminals on A320 and A321 aircraft

3 hours before departure check-in and bag drop opened
45 min before departure check-in and bag drop closed
40 min before departure be at your boarding gate
15 min before departure boarding gate closed

We also recommend you check your flight’s identification requirements and carry-on baggage limits for liquids, aerosols and gels before you get to the airport.