Please make sure you arrive at the airport with plenty of time to check in, get your boarding pass before check-in closes, and clear security. See tables (below) for timelines. 

We also recommend you check your flight’s identification requirements and limits for carry-on baggage liquids, aerosols and gels before you get to the airport. If you’re not at the boarding gate before it closes, you won’t be able to board your flight and you may lose your fare in full.

Jetstar (JQ) international flights on Boeing 787 aircraft

3 hours before departure check-in and bag drop opened
60 min before departure check-in and bag drop closed
40 min before departure be at your boarding gate
15 min before departure boarding gate closed

Jetstar (JQ) and Jetstar Japan (GK)1 international flights
on A320 and A321 aircraft

3 hours before departure check-in and bag drop opened
45 min before departure check-in and bag drop closed
40 min before departure be at your boarding gate
15 min before departure boarding gate closed

1Please note: Nagoya Airport check-in opens 2 hours before departure.


Jetstar Asia (3K) flights

2 hours before departure check-in and bag drop opened
45 min before departure check-in and bag drop closed
40 min before departure be at your boarding gate
10 min before departure boarding gate closed

Jetstar Pacific (BL) international flights

2 hours before departure check-in and bag drop opened
45 min before departure check-in and bag drop closed
40 min before departure be at your boarding gate
15 min before departure boarding gate closed