This is our website for:

Group Conditions

                               Jetstar Standard Group Conditions^

JETSTAR GROUPS
AU/NZ Domestic & Trans-Tasman

JETSTAR GROUPS
Short Haul & Long Haul International

Group Size

Minimum of 15 passengers per flight

Minimum of 15 passengers per flight

Fare Level

Based on best group fares available at time of quote.

Based on best group fares available at time of quote.

Deposit

Non-refundable,non-transferable deposit of $30 per seat required up to 7 days after booking. Deposits forfeited on any seats released prior to full payment.

Non-refundable,non-transferable deposit of $60 per seat required up to 10 days after booking. Deposits forfeited on any seats released prior to full payment.

Full Payment

Full payment at specified days prior to departure (60 days prior to travel or 45 days for NZ DOM)

Full payment at 60 days (SHI) or 90 days (LHI) days prior to departure.

Names Advised

Initial names to be advised 14 days prior to departure.

Initial names to be advised 30 days prior to departure.

Names Changes

Free name change up to 24 hours prior to departure.

Free name change up to 24 hours prior to departure.

Date & Time changes

Economy Starter Fare: Once booking confirmed (fully paid) $50 change fee per pax, per segment up to 24 hours prior to departure PLUS any fare difference
Economy Plus Bundle: Permitted up until 24 hours prior to departure. Fare difference may apply.
Economy Max: Free up to and including the day of travel, fare difference may apply.

Economy Starter Fare: Once booking confirmed (fully paid) $50 (SHI) // $75 (LHI) change fee per pax, per segment up to 24 hours prior to departure PLUS any fare difference
Economy Plus Bundle: Permitted up until 24 hours prior to departure. Fare difference may apply.
Economy Max / Business Starter & Business Max: Free up to and including the day of travel, fare difference may apply.

Origin and/or destination changes

Economy Starter & Plus Bundle: Not Permitted
Economy Max: Free up to the day of travel PLUS any fare differential

Economy Starter & Plus Bundle: Not Permitted
Economy Max / Business Starter & Business Max: Free up to the day of travel PLUS any fare differential

Cancellation fees

Economy Starter & Plus Bundle: Non-refundable
Economy Max Bundle: Refundable, less $50 fee per passenger per flight.

Economy Starter & Plus Bundle: Non-refundable
Economy Max Bundle: Refundable, less $50 fee per passenger per booking.
Business Starter & Business Max: Refundable, less $50 fee per passenger per flight.

^ Conditions may vary depending on departure date and group specifics

Close
loading