This is our website for:

Internet banking
instructions

To pay for your booking by internet banking, you will need to use your bank’s online internet banking website to transfer your payment to Jetstar.

Please click on the link below to go to your bank’s website. Only those banks linked have been confirmed as able to make valid payments to Jetstar.

Important Notes:

  1. You will need to make your payment via internet banking today for your payment to reach Jetstar within the allowable time period (3 business days).
  2. Your booking is only confirmed once Jetstar receives payment and sends a travel itinerary. Your completion of the payment is not a confirmation that Jetstar has confirmed your booking. If you do not receive your travel itinerary within 5 business days it is your responsibility to contact Jetstar regarding the status of your payment.
  3. You will need to enter your 6 character booking reference number in the ‘description’ (or comment or reference) field on your internet banking payment webpage. Make certain you enter the booking reference number in the field which will be sent to Jetstar as payee. If you are not certain that you are entering the info in the correct field, please confirm with your bank. Note: You must only enter the 6 character booking reference number and no other information. Please make certain the reservation number is correct or payment will fail. Jetstar recommends “copying and pasting” the reservation number from the booking confirmation screen.
  4. Your booking reservation will be automatically cancelled if Jetstar does not receive payment or if payment is forwarded incorrectly. Jetstar will not contact you to advise of cancellation.

When making the payment you will need the following details:

Our bank account name:

Jetstar Airways

You will need to enter this in the payee field on your internet banking payment screen.

Our BSB number:

063-000
(Australian account transfers only)

You will need to enter this in the BSB field on your internet banking payment screen.

Our account number:

10955200
(Australian account transfers only)

12-3113-0105216-01
(
NZ account transfers only)

You will need to enter this in the payee account number field on your internet banking payment screen.

Your reservation number:

See reservation number on your confirmation/tax invoice

You will need to enter this in the description / comment / reference field on your internet banking payment screen (see above note).

The total price of your fare:

See total price on your confirmation/tax invoice

You will need to enter this in the amount field on your internet banking payment screen.

IMPORTANT NOTE: If you bank with one of the following banking institutions, you will not be able to pay using internet banking:

Australia:

Citibank Australia
HSBC
Police Credit Union (NSW)
Victoria Teachers Mutual Bank
Wide Bay Australia

New Zealand:

HSBC

Acceptable Australian Internet Banking Websites

Adelaide Bank
AMP Banking
ANZ Bank
Bank of Queensland
Bank of South Australia
BankWest
Bendigo Bank Limited
Commonwealth NetBank
ING Direct
National Australia Bank
Police Credit Union (VIC)
Rabobank Australia
St.George Bank
Suncorp Metway
United Overseas Bank
Westpac Bank

Acceptable New Zealand Internet Banking Websites

ANZ Bank
ASB Bank Limited
BNZ Bank
Kiwibank
National Bank of New Zealand
TSB Bank

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