This is our website for:

International

To help us arrive at your destination on schedule, you must be checked-in for your flight on time. To make the process as simple and convenient as possible, we now offer a range of check-in options. For domestic flights, check-in before you arrive at the airport by using our web check-in or auto web check-in service, printing your boarding pass and bringing it to the airport. If you’d rather check-in at the airport, use our state-of-the-art kiosks and avoid the queues, or visit one of our Jetstar check-in counters.

Jetstar (JQ) international flights on an A330 and 787** aircraft

jq-int

Jetstar (JQ) international flights on an A320 and A321 aircraft

 

Jetstar Asia (3K), Jetstar Pacific (BL) and Valuair (VF) international flight

 

Once check-in has opened no further changes can be made for passengers who purchased a Starter fare with a Plus Bundle.
Find your aircraft type on your flight itinerary, pre-departure email or at manage booking

Please don’t be late. We can’t wait.

Unfortunately, if you do not check-in or present at the boarding gate before the closed times you won’t be able to board your flight and you may lose your fare in full. We recommend arriving at the airport early to allow enough time to make your way through the airport, taking into consideration clearing airport security.

Travel documentation

All passengers travelling on International flights must present their passport (with required validity period) for check-in at the airport. Remember that you must carry appropriate travel documentation and entry permits such as visas at all times. Some countries may require proof of onward or return travel. All children and infants travelling with an adult require their own passport, or should be registered in either of their parent’s passports.

Airport counter check-in

Please note that if you have a flight leaving from an international terminal you may only check-in via the airport check in counter.

Checking-in at the airport on time, helps us to get your flight away on schedule. Please refer to your flight itinerary, pre-departure email or Jetstar.com for confirmation of the operating aircraft type. 

Jetstar Asia (3K) and Valuair (VF) operated by an A320/A321 aircraft

Check-in opens two hours before your scheduled departure time. Check in closes strictly 45 minutes before the scheduled departure time. Once checked in please be at the boarding gate at least 40 minutes before the scheduled departure time.

Jetstar (JQ) flight operated by an A320/A321 aircraft

Check-in opens three hours before your scheduled departure time. Check in closes strictly 45 minutes before the scheduled departure time. Once checked in please be at the boarding gate at least 40 minutes before the scheduled departure time. For Jetstar (JQ) flights the boarding gates close 15 minutes prior to departure.

Jetstar (JQ) flight operated by an A330/787 aircraft

Check-in opens three hours before your scheduled departure time. Check in closes strictly 60 minutes before the scheduled departure time. Once checked in please be at the boarding gate at least 40 minutes before the scheduled departure time. For Jetstar (JQ) flights the boarding gates close 15 minutes prior to departure.

Where to check-in for international flights

Jetstar International flights operate from International terminals with the following exceptions:

Flight Number

Departure Port

Departure Terminal

Via/
Stop over

Arrival Port

Arrival Terminal

JQ61

Melbourne - Tullamarine

Domestic Terminal 1

Darwin

Singapore

International

JQ81

Brisbane

Domestic

Darwin

Denpasar (Bali)

International

 

Travelling to the USA

If you’re travelling to the USA, there are specific requirements that apply. These include providing details for the Secure Flight Program and could also include applying for authorisation to travel under the Visa Waiver Program.

Please see our travelling to the United States page for more information on these requirements and to read about the US Department of Transportation ruling on Non-discrimination on the basis of disability in air travel.

Increased security measure for all flights to the USA

The United States Department of Transport Security Administration has increased security measures for flights entering the United States. If you’re travelling to the US details of these increased measures will be provided when you check-in, as well as during your flight.

** Some Boeing 787 Dreamliner flights are subject to government and regulatory approval. For more information, please click here.

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