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Boarding with SMS on Jetstar

To help us arrive at your destination on schedule, you must be checked-in for your flight on time. To make the process as simple and convenient as possible, we now offer a range of check-in options. For domestic flights, check-in before you arrive at the airport by using our web check-in or auto web check-in service, printing your boarding pass and bringing it to the airport. If you’d rather check-in at the airport, use our state-of-the-art kiosks and avoid the queues, or visit one of our Jetstar check-in counters.

Jetstar is giving its customers even more choice for travel by offering the ability to use the revolutionary SMS boarding pass technology each time they travel.

Registering and receiving SMS

Register for SMS by:

Selecting automatic check-in through the booking process online at;

Checking in online within 48hrs prior to flight departure.

What does SMS technology
mean for you?

  • You no longer need to print your boarding pass before you arrive at the airport;
  • SMS technology works on every phone (not just smart phones); and
  • It's a faster, simpler and more convenient way for you to travel on Jetstar.

Receive your SMS:

You will receive a single SMS boarding pass, to which you will need to present when at the airport.

Option 1
Group SMS for all the passengers

One group boarding pass will be issued for all passengers. You will be able to select the phone number you want the SMS to be sent to during the booking and check-in process.

Option 2
Single SMS for each passenger

Each passenger receives a single SMS boarding pass. For this option, you must specify each passenger' individual mobile number.

SMS Boarding on Jetstar

Bags to check-in/Checked baggage

Bags to check-in/Checked baggage

  1. Arrive at the Jetstar check-in area;
  2. Scan your SMS message face up at the Jetstar Kiosk in the check-in area
  3. If travelling in a group, select each passenger, one by one on the touch screen;
  4. Select the number of bags you are checking in and print bag tags;
  5. Print and collect all boarding passes and attach bag tags to your bags;
  6. Drop off all bags at the Jetstar Bag Drop and head to the departure gate;
  7. Scan your printed boarding passes under the boarding pass scanner at the gate as you board your flight.


You must check-in bags and collect boarding passes at least 30 mins before departure otherwise you not be able to board your flight.

No bags to check-in/Carry-on baggage only

No bags to check-in/Carry-on baggage only

  1. Go directly to your departure gate;
  2. As you begin to board, scan your SMS message face up in the mobile scanner;
  3. If travelling in a group, select each passenger, one by one on the touch screen;
  4. Collect printed boarding pass; and
  5. Board the aircraft.
Carry-on baggage dimentions


Please make sure your carry-on baggage is within the dimensions below and does not weigh more than 10kg in total.

If you bag exceeds these limits, you will have to check it in at least 30mins prior to departure and fees may apply.