-
Home
»
-
Planning & Booking
»
-
International
International
To help us arrive at your destination on schedule, you must be checked-in for your flight on time. To make the process as simple and convenient as possible, we now offer a range of check-in options. For domestic flights, check-in before you arrive at the airport by using our web check-in or auto web check-in service, printing your boarding pass and bringing it to the airport. If you’d rather check-in at the airport, use our state-of-the-art kiosks and avoid the queues, or visit one of our Jetstar check-in counters.
To help us get you to your destination on time we must get your flight away on schedule. You must check-in, bag drop any checked baggage and be at the boarding gate within the following time frames before the scheduled departure:
Jetstar (JQ) flights
Once check-in has opened, no further changes can be made for passengers who purchased a Starter Fare or a Starter Fare with a Plus Bundle.
Jetstar Asia (3K) and Valuair (VF) to/from Australia
Once check-in has opened, no further changes can be made for passengers who purchased a Starter Fare or a Starter Fare with a Plus Bundle.
Please don't be late. We can't wait.
Unfortunately, if you do not check-in or present at the boarding gate before the closed times you won’t be able to board your flight and you may lose your fare in full. We recommend arriving at the airport early to allow enough time to make your way through the airport, taking into consideration clearing airport security.
Travel documentation
All passengers travelling on International flights must present their passport (with required validity period) for check-in at the airport. Remember that you must carry appropriate travel documentation and entry permits such as visas at all times. Some countries may require proof of onward or return travel. All children and infants travelling with an adult require their own passport, or should be registered in either of their parent’s passports.
Airport counter check-in
- Airport counter
check-in
-
Our friendly staff are always ready to assist you with the check-in process at one of our airport counters.
Please note that if you have a flight leaving from an international terminal you may only check-in via the airport check in counter.
Check-in opens three hours before your scheduled departure.
Checking-in at the airport on time, helps us to get your flight away on schedule. Check-in closes strictly 60 minutes prior to your scheduled departure.
Once checked-in be at the boarding gate at least 40 minutes before the scheduled departure time. For Jetstar (JQ) flights, the boarding gates close 15 minutes prior to departure.
Where to check-in for international flights
Jetstar International flights operate from International terminals with the following exceptions:
|
Flight Number
|
Departure Port
|
Departure Terminal
|
Via/
Stop over
|
Arrival Port
|
Arrival Terminal
|
|
JQ61
|
Melbourne - Tullamarine
|
Domestic Terminal 1
|
Darwin
|
Singapore
|
International
|
|
JQ81
|
Brisbane
|
Domestic
|
Darwin
|
Denpasar (Bali)
|
International
|
Travelling to the USA
If you’re travelling to the USA, there are specific requirements that apply. These include providing details for the Secure Flight Program and could also include applying for authorisation to travel under the Visa Waiver Program.
Please see our travelling to the United States page for more information on these requirements and to read about the US Department of Transportation ruling on Non-discrimination on the basis of disability in air travel.
Increased security measure for all flights to the USA
The United States Department of Transport Security Administration has increased security measures for flights entering the United States. If you’re travelling to the US details of these increased measures will be provided when you check-in, as well as during your flight.