Vietnam
Guest Contact Center
Jetstar Pacific customer services center in Vietnam:
- Serving 24/24 per day, 7 days per week
- Language: Vietnamese and English
- Phone numbers:
- From Vietnam: Call Centre 1900 1550 or 3 9550 550 (in Ha Noi and Ho Chi Minh city); 3 583583 (in Da Nang)
- From overseas: Call Centre: +84 1900 1550 or +84.8 3 9550 550
- Head office: 112 Hong Ha St., Ward 2, Tan Binh Dist., Ho Chi Minh city, Vietnam
- Email: servicecomments@jetstarpacific.com.vn
The booking offices in Vietnam:
Ha Noi
(Opening time: from 07:30 to 19:00)
| No | Address | Telephone | Fax |
|---|---|---|---|
| 1 | Booking office at 152 Le Duan St., Dong Da Dist. | (84-4) 3 8515350 | (84-4) 3 5185416 |
| 2 | Booking office at 193C1 Ba Trieu St., Dong Da Dist. | (84-4) 3 9743167 | (84-4) 3 9743167 |
| 3 | Booking office at 204 Tran Quang Khai, Hoan Kiem Dist. | (84-4) 3 8550550 | (84-4) 3 9368893 |
| 4 | Booking office at 2nd floor, lobby B – T1 Station – Noi Bai airport (opening from 06:30 to 19:30) | (84-4) 3 5844468 | (84-4) 3 5844468 |
Hai Phong
(Opening time: from 07:30 to 19:00)
| No | Address | Telephone | Fax |
|---|---|---|---|
| 1 | Booking office at 36 Hoang Van Thu St., Hong Bang Dist. | (84-031) 3 559 550 | (84-031) 3 559 995 |
| 2 | Booking office at Cat Bi Airport | (84-031) 3 559 737 |
Nghe An
(Opening time: from 07:30 to 19:00)
| No | Address | Telephone | Fax |
|---|---|---|---|
| 1 | Booking office at 46 Nguyen Thi Minh Khai St., Vinh city | (84-038) 3 550550 | (84-038) 3 560065 |
| 2 | Booking office at Vinh airport | (84-038) 3 519619 | (84-038) 3 519619 |
Hue
(Opening time: from 07:00 to 19:00)
| No | Address | Telephone | Fax |
|---|---|---|---|
| 1 | Booking Office at 176 Hung Vuong St. | (84-054) 3 550550 | (84-054) 3 817789 |
| 2 | Booking Office at Hue airport | (84-054) 3 955255 | (84-054) 3 955255 |
Da Nang
(Opening time: from 07:30 to 19:00)
| No | Address | Telephone | Fax |
|---|---|---|---|
| 1 | Booking Office at 307 Phan Chu Trinh, Hai Chau Dist. | (84-511) 3 583583 | (84-511) 3 583020 |
| 2 | Booking Office at Da Nang airport (Open from 09:00 to 17:00) |
(84-511) 3 646646 | |
| 3 | Booking Office at 54 Nui Thanh | (84-511) 3 650055 | (84-511) 3 650056 |
Nha Trang
(Opening time: from 07:00 to 19:00)
| No | Address | Telephone | Fax |
|---|---|---|---|
| 1 | Booking Office at 1/32 Tran Quang Khai | (84-058) 3 550550 | (84-058) 3 525170 |
| 2 | Booking Office at Cam Ranh airport | (84-058) 2 228266 |
Ho Chi Minh City
(Opening time: from 07:30 to 18:00)
| No | Address | Telephone | Fax |
|---|---|---|---|
| 1 | Booking Office at 177 Vo Thi Sau St., Ward 7, District 3. | (84-8) 6 2907349 | (84-8) 3 9325980 |
| 2 | Booking office at 4 Truong Son St., Tan Binh Dist. | (84-8) 3 8485501 | (84-8) 3 8486256 |
| 3 | Booking office at O1A Me Linh, District 1 | (84-8) 3 8258101-02-03 | (84-8) 3 8258104 |
| 4 | Booking Office at Tan Son Nhat Domestic Airport | (84-8) 3 8487176 | |
| 5 | Booking Office at 419 Truong Chinh St., Ward 14, Tan Binh Dist. | (84-8) 6 2925825 | (84-8) 6 2922026 |
| 6 | Booking Office at 9 Quang Tring St, Ward 10, Go Vap Dist | (84-8) 6 2955751 | (84-8) 6 2955761 |
Group Bookings:
Contact detail at the countries:
| No | Address | Telephone | ||
|---|---|---|---|---|
| 1 | Vietnam | General requests | + 84 8 38486577 | group@jetstarpacific.com.vn |
| In the Northern region | + 84 4 39743202 + 84 4 39743203 |
marketing_hanoi@jetstarpacific.com.vn | ||
| In the Middle region | + 84 511 6251265 | group.mro@jetstarpacific.com.vn | ||
| In the Southern region | + 84 8 62907348 | group.sro@jetstarpacific.com.vn | ||
| 2 | Australia, New Zealand, Malaysia and other countries | +61 3 8628 3999 | groupsales@jetstar.com | |
| 3 | Singapore | +65 6546 0571 | groups@jetstarasia.com | |
| 4 | America | +1 866 397 8171 | groupsales@jetstar.com | |