Vietnam
Contact us
At Jetstar, all customer feedback is welcome:
If you have any comments or suggestions regarding Jetstar’s customer services
or our website please write to us at:
Jetstar Pacific
Customer services Department
Add:112 Hong Ha, Ward 2, Tan Binh Dist., HoChiMinh City, Vietnam
Email: servicecomments@jetstarpacific.com.vn
If you would like to make a reservation by phone, or have an enquiry regarding
an existing reservation, please call Jetstar Telephone Reservations or our General
Sales Agent on the numbers below.
Telephone numbers
| VIETNAM | |
| Ho Chi Minh City or Hanoi | |
| Telephone Number | +84 8 3955 0550 (+61 3 9347 0270) |
| Monday to Sunday | 24 hours |
| Danang | |
| Telephone Number | +84 511 3583 583 (+61 3 9347 0270) |
| Monday to Sunday | 24 hours |
| CHINA | |
| Telephone Number | North: 108006100430 (From Landline
Only) |
| Monday to Sunday | 24 hours |
| AUSTRALIA | |
| Telephone Number | 131 538 (+61 3 9347 0091) |
| Monday to Sunday | 24 hours |
| Address | Jetstar Customer Care PO BOX 635 SUNSHINE VIC 3020 |
| NEW ZEALAND | |
| Telephone Number | + 0800 800 995 (+61 3 9347 0103) |
| Monday to Sunday | 24 hours |
| Customer Relationships | PO Box 14081 CHRISTCHURCH NEW ZEALAND 8030 |
| CAMBODIA | |
| Phnom Penh | |
| Telephone Number | + 855 23 220-909 (+61 3 9340 4941) |
| Monday to Saturday | 8.00am to 6.00pm (local time) |
| Siem Reap (Angkor Wat) | |
| Telephone Number | + 855 63 964-388 (+61 3 9340 4941) |
| Monday to Saturday | 8.00am to 6.00pm (local time) |
| HONG KONG | |
| Telephone Number | + 800 962 808 (+61 3 9347 01301) |
| Monday to Sunday | 24 hours |
| INDONESIA | |
| 24 hour assistance | + 001 803 61 691 (+61 3 9347 0153) |
| Monday to Sunday | 24 hours |
| Direct Telephone number | + 61 3 9340 4904 |
| Monday to Sunday | 24 hours |
| JAPAN | |
| Call Centre | + 0120 934 787 (toll free) (+61 3 9347 0157) |
| Trade | + 0120 934 788 (toll free) (+61 3 9347 0293) |
| Customer Relationships (Japanese Only) |
Customer Relationship Jetstar Airways Pty Limited Osaka, Kokusai Bldg 13F 3-13 Azuchimachi 2-chome Chuo-ku Osaka 541-0052 |
| MALAYSIA | |
| Telephone Number | 1800 81 3090 (+61 3 9347 0178) |
| Monday to Sunday | 24 hours |
| MYANMAR | |
| Telephone Number | + 951 252 007 / 252 440 (+61 3 9340 4941) |
| Monday to Friday | 9.30am to 5.30pm (local time) |
| Saturday | 9.30am to 1pm (local time) |
| PHILIPPINES | |
| Telephone Number | 1800 1611 0280 (+61 3 9347 0195) |
| Monday to Sunday | 24 hours |
| SINGAPORE | |
| Telephone Number | 800 6161 977 (+61 3 9347 0208) |
| Monday to Sunday | 24 hours |
| Singapore Trade and Corporate Support | 800 6161 977 (+61 3 9347 0208) |
| Monday to Friday | 9.00am to 6.00pm (local time) |
| Customer Relationships | Singapore Changi Airport T1 PO Box 323 Singapore 918144 |
| TAIWAN | |
| Telephone Number | 0080 161 1467 (+61 3 9347 0239) |
| Monday to Sunday | 24 hours |
| THAILAND | |
| Telephone Number | + 66 2267 5125 (+61 3 9347 0270) |
| Monday to Friday | 8.30am to 5.30pm (local time) |
| Saturday | 8.30am to 12.30pm (local time) |
| 24 hour assistance | + 001 800 61 1 2957 (+61 3 9347 0270) |
| USA | |
| Call Centre | + 1866 397 8170 (24 hours) (+61 3 9347 0258) |
| Trade | + 1866 397 8172 (24 hours) (+61 3 9347 0268)) |
| Groups | + 1866 397 8171 (Monday - Friday, 8.00am-6.00pm AEST) |
| OTHER COUNTRIES | |
| 24 hour assistanceNumber | +61 3 9340 4941 |
| Monday to Sunday | 24 hours |
If you would like to receive latest news, special offers, products and services, and offers from other companies, subscribe to receive JetMail, our email newsletter or JetTXT, our SMS alert service.