To help us ensure we get your flight away on schedule, you need to make sure you arrive on time.
If you are travelling on a domestic flight and you have checked in online, then you must proceed to the boarding gate before the times below. Remember to bring your boarding pass or mobile phone if you are using a SMS boarding pass.
For all international and intra-Asian flights, and domestic flights where you are checking in at the airport or travelling with checked baggage, you must check-in and/or drop off your baggage before proceeding to the boarding gate. Please ensure you arrive at the check-in or bag drop counter before our strict check-in closing times and proceed to the boarding gate before the times below. See our check-in pages for full details.
You must be at your boarding gate before the following times:
| Domestic flights |
|
 |
Intra-Asia flights |
|
|
International flights |
| Departing domestic terminals
|
Departing international terminals
|
Jetstar Asia (3K)
ValuAir (VF) |
Jetstar Airways (JQ) |
To and from Australia or New Zealand
|
| 25 mins before departure |
40 mins before departure |
15 mins before departure |
40 mins before departure |
40 mins before departure |