In-flight product
In-flight entertainment can be pre-purchased on international flights operated by A330 aircraft or purchased on board. We recommend pre-purchasing items where possible as availability is limited.
Comfort packs are available for pre-purchase on flights to/from Australia (excluding flights between Australia and New Zealand) and flights between Auckland and Singapore or purchased on board. We recommend pre-purchasing items where possible as availability is limited.
Food and beverages
Plus and Max bundles
For bookings made from 5th July 2011, Plus and Max bundles include a hot meal in flight on most international flights operated by Jetstar. Depending on sector length passengers will receive a Main Meal or a Main Meal + a Light Meal. Passengers will receive one hot and one cold non alcoholic drink with each meal service. Beer, wine and spirits are not included, and can be purchased separately. Passengers who would like to request a vegetarian meal can do so by calling Jetstar Reservations after booking.
Meals are not included on flights from Australia to/from New Zealand or to/from Nadi (Fiji).
For bookings made from 31 August 2011 that are travelling from 12 September 2011, Plus and Max bundles include a meal on all flights operated by Jetstar Asia. For Jetstar Asia flights to/from Penang, Kuala Lumpur and Medan passengers will receive a Light Meal and 1 cold non-alcoholic drink. For Jetstar Asia flights to/from all other destinations, passengers will receive a Main Meal and 1 cold non-alcoholic drink and 1 hot drink. Passengers who would like to request a vegetarian meal can do so by calling Jetstar Reservations after booking.
For bookings made on Jetstar Japan (GK) flights from 15 December 2012, Plus and Max bundles will include an Inflight Voucher to the value of 500JPY to put towards purchases onboard.
Meals are not included in Plus or Max bundles for domestic flights or flights operated by Jetstar Pacific.
Starter fares
Food and beverages are not included in Starter fares but can be purchased on board or pre-purchased on Jetstar.com for selected international flights.
Baggage
Starter fares and Plus and Max bundles do not include a checked baggage allowance. You can purchase a checked baggage allowance of between 15kg and 40kg per passenger when booking your fare. Alternatively, for a higher fee, you can add a checked baggage allowance after completing your booking through the "manage booking" tab on the Jetstar.com home page or the Jetstar Call Centre. If you require a baggage allowance, we strongly recommend that you add a checked baggage allowance option before proceeding to the airport, as fees at the airports are higher than through Jetstar.com or the Jetstar Call Centre.
Carry-on baggage limits, including size, are strictly applied.
For more information and fees, see our baggage page.
Fare Rules
View our terms and conditions of carriage page to view fare rules. The table above is an overview only and does not replace our fare rules. We recommend you read the applicable fare rules in full before making your purchase.
Lounge Access
Business Max passengers receive complimentary access to the Qantas Club and Jetstar partner lounges when they are seated in the Business cabin on their next onward flight that day. See our Lounge page for a full list of lounges available to use when travelling with a Business fare with Max bundle.
Qantas Club members may access the Qantas Club when their next onward flight that day is on a Jetstar (JQ), Jetstar Asia (3K) or Valuair (VF) flight.
Access to the Qantas Club is subject to the Qantas Club terms and conditions.