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Fees and charges

Fee Type

Australian and New Zealand Domestic

Vietnam Domestic

Japan Domestic

Intra
Asia

Short Haul International / Trans Tasman

Long Haul International

Refund Fee*

$50AUD/
NZD

400,000VND/
$20USD

3090JPY

$50SGD

$50AUD/
NZD

$50AUD/
NZD

Change fee - (via Jetstar.com)^

$45AUD/
NZD

330,000VND/
$15.5USD

3240JPY

$50SGD/
$40USD

$50AUD/
NZD

$75AUD/NZD

Change fee - (via Telephone Reservations, GDS, GSA or at Airports)^

$75AUD/
NZD

330,000VND/
$15.5USD

4320JPY

$70SGD/
$55USD

$85AUD/NZD

$100AUD/NZD

Call centre, airport and booking office Booking Fee^

$32AUD/
NZD

40,000VND/
$2USD

2780JPY

$22SGD/
USD

$37AUD/
NZD

$42AUD/
NZD

From the 1st July 2014, the following fees will apply
Vietnam Domestic flights applied from 10 June 2014

Fee Type

Australian and New Zealand Domestic

Vietnam Domestic

Japan Domestic

Intra
Asia

Short Haul International / Trans Tasman

Long Haul International

Refund Fee*

$50AUD/
NZD

400,000VND/
$20USD

3090JPY

$50SGD

$50AUD/
NZD

$50AUD/
NZD

Change fee - (via Jetstar.com)^

$45AUD/
NZD

330,000VND/
$15.5USD

3240JPY

$50SGD/
$40USD

$50AUD/
NZD

$75AUD/NZD

Change fee - (via Telephone Reservations, GDS, GSA or at Airports)^

$75AUD/
NZD

330,000VND/
$15.5USD

4320JPY

$70SGD/
$55USD

$85AUD/NZD

$100AUD/NZD

Call Centre Booking Fee

$32AUD/
NZD

40,000VND/
$2USD

2780JPY

$22SGD/
USD

$37AUD/
NZD

$42AUD/
NZD

Airport Booking Fee

$32AUD/
NZD

40,000VND/
$2USD

2780JPY

$22SGD/
USD

$37AUD/
NZD

$42AUD/
NZD

GSA Booking Fee

$32AUD/
NZD

40,000VND/
$2USD

2780JPY

$22SGD/
USD

$37AUD/
NZD

$42AUD/
NZD

JetShop Booking Fee

$32AUD/
NZD

40,000VND/
$2USD

2780JPY

$22SGD/
USD

$37AUD/
NZD

$42AUD/
NZD

 ^ Applies per passenger per flight

 * Applies per passenger per booking

All amounts must be paid in the currency in which you made (or Jetstar recorded) your original Booking. These amounts may differ due to currency conversion.

Please see our Checked Baggage page for baggage related fees.

** Some Boeing 787 Dreamliner flights are subject to government and regulatory approval. For more information, please click here.

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