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Fees and charges

Fee Type

Australian and New Zealand Domestic

Vietnamese Domestic

Japan Domestic

Intra Asia

Short Haul International / Trans Tasman

Long Haul International

Refund Fee*

$50AUD/NZD

400,000VND/$20USD

3000JPY

$50SGD

$50AUD/NZD

$50AUD/NZD

Change fee - (via Jetstar.com)^

$40AUD/NZD

300,000VND/$15USD

3100JPY

$40SGD/$30USD

$40AUD/NZD

$50AUD

Change fee - (via Telephone Reservations, GDS, GSA or at Airports)^

$70AUD/NZD

300,000VND/$15USD

4200JPY

$60SGD/$45USD

$75AUD/NZD

$90AUD

Call centre, airport and booking office Booking Fee^

$30AUD/NZD

50,000VND/$2.5USD

1800JPY

$20SGD/USD

$35AUD/NZD

$40AUD/NZD

 ^ Applies per passenger per flight

 * Applies per passenger per booking

All amounts must be paid in the currency in which you made (or Jetstar recorded) your original Booking. These amounts may differ due to currency conversion.

Please see our Checked Baggage page for baggage related fees.

Flight Definitions

  • Domestic Flights are flights that depart and arrive within the same country.
  • Short Haul International Flights are international flights that operate on either an A320 or A321 aircraft (excluding flights between Australia and New Zealand)
  • Long Haul International Flights are international flights that operate on an A330 aircraft.
  • Intra Asia flights are international flights that do not depart or arrive in Australia and operate on either an A320 or A321 aircraft.
  • Trans Tasman flights are flights that operate between Australia and New Zealand.

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