Why book travel insurance with Jetstar?

There's a lot to love about travel: meeting new people, seeing new sights, sampling the local cuisine or relaxing on a dreamy beach, to name a few.
But when things go wrong, enjoyment can turn to annoyance (or worse!) in an instant.
That's where Jetstar Travel Insurance comes in. Why worry about 'what ifs' when you should be enjoying your holiday?

Outstanding value for money

Invaluable peace of mind

Buy it when you book your flight

Policies underwritten by
AIG Australia

Find a policy that suits you

For your domestic adventures

Jetstar domestic ticket cancellation


For domestic travel with Jetstar. This policy covers you for:

  • Cancellation/amendment of your flight (up to $5,000)

Jetstar domestic ticket cancellation and baggage protection insurance

For domestic travel with Jetstar. Benefits include cover for:

  • Cancellation/amendment of your flight (up to $5,000)
  • Loss of, damage to, or theft of checked baggage (up to $5,000)
  • Missed connection, special events (up to $750)
  • Resumption of trip (up to $750)

Domestic full trip cancellation insurance


For domestic travel with any airline. Benefits include cover for:

  • Cancellation/amendment of your trip (up to $5,000)
  • Additional accommodation and meals (up to $750)

Domestic full trip cancellation and checked baggage insurance

For domestic travel with any airline. Benefits include cover for:

  • Cancellation/amendment of your trip (up to $5,000)
  • Additional accommodation and meals (up to $750)
  • Loss of, damage to, or theft of checked baggage (up to $5,000)
  • Missed connection, special events (up to $750)

For your international adventures

Trans-Tasman ticket and baggage insurance

For your New Zealand trip with Jetstar. Some of the benefits include:


  • Cancellation/amendment of your flight (up to $5,000)
  • Loss of, damage to, or theft of checked baggage (up to $5,000)
  • Emergency medical evacuation (up to $50,000)

Essentials overseas travel insurance

For worldwide travel excluding Japan, the Americas and Antarctica. Benefits include cover for:

  • Overseas medical and hospital expenses (up to $1,000,000)
  • Trip cancellation (up to $5,000)
  • Loss of, damage to, or theft of checked baggage (up to $2,500)

Essentials plus overseas travel insurance

For worldwide travel excluding the Americas and Antarctica. Benefits include cover for:


  • Overseas medical and hospital expenses (up to $2,500,000)
  • Trip cancellation (up to $10,000)
  • Loss of, damage to, or theft of checked baggage (up to $3,000)
  • Emergency accommodation (up to $1,000)

Premium comprehensive travel insurance

For travel worldwide. Benefits include cover for:


  • Overseas medical, hospital and dental expenses (unlimited)
  • Trip cancellation (unlimited)
  • Rental vehicle excess cover (up to $4,000)
  • Resumption of trip (up to $3,000)
  • Accidental death (up to $25,000)

Need to reach us?

Emergencies don’t always strike during business hours, which is why we offer 24-hour emergency assistance for our international policy holders. Call our team at Travel Guard® anytime from anywhere in the world (we accept reverse charges).

Phone: +60 3 2772 5593
Email: auassistance@aig.com opens in new window



You're in safe hands with Jetstar and AIG

Over 60 years in Australia

Total number of claims paid in 2017 and 2018

24/7 emergency assistance

World-leading insurer*

Things you should know

You must be a permanent resident or Australian citizen to purchase travel insurance on this site.

Pre existing medical conditions are not covered under Jetstar policies. Please see the Product Disclosure Statement for more information prior to purchasing insurance.

Essentials Overseas cover is only available for passengers up to the age of 60. Essentials Plus Overseas and Premium Comprehensive cover is available for passengers up to the age of 70.

Trans-Tasman cover is only available for passengers up to the age of 80.

Jetstar Domestic Ticket Cancellation only, Jetstar Domestic Ticket Cancellation and Baggage Protection Insurance and Jetstar Trans-Tasman Ticket and Baggage Insurance policies are only available when travelling on a valid Jetstar flight ticket.

Extreme sports such as hunting, sky diving and polo are not covered under these policies. Please see Product Disclosure Statements for more information.

Need more info?

Copyright © 2017

Insurance products and services are provided by AIG Australia Limited, ABN 93 004 727 753, AFSL 381686, trading in Australia as AIG.

Jetstar Airways Pty Ltd, ABN 33 069 720 243 (Jetstar), is an authorised distributor of AIG in arranging this insurance.

Jetstar is not authorised to provide any advice, opinion or recommendation regarding insurance or to bind any person on behalf of AIG.

You should read and consider the Product Disclosure Statement and note the limitations and exclusions in the policy, in light of your personal circumstances, prior to making any decision to acquire the product.

* AIG is a world leading insurance organisation, with more than 90 million customers around the globe. AIG is a network of approximately 65,000 people in more than 100 countries and jurisdictions.