Be protected from the unexpected with Jetstar and AIG


There's a lot to love about travel: meeting new people, seeing new sights, sampling the local cuisine or relaxing on a dreamy beach, to name a few.
But when things go wrong, enjoyment can turn to annoyance (or worse!) in an instant.
That's where Jetstar Travel Insurance comes in. Why worry about 'what ifs' when you should be enjoying your holiday?

10% off for Club Jetstar members~

24/7 emergency assistance

Underwritten by world-leading insurer, AIG#

How to book Jetstar Travel Insurance

Not booked yet?

Get a personalised quote when booking your flights.

Already have a booking?

Simply sign in to Manage booking to see your insurance offer.

Policies for every kind of trip

Domestic Travel Insurance

For your domestic trip with Jetstar. Key benefits are:

  • Cancellation or amendment of your trip up to AUD $5,000*, including if you are diagnosed with COVID-19 prior to departure

  • Baggage cover up to AUD $3,000* (sub-limits apply)

  • Additional accommodation, meals and travelling expenses up to AUD $2,000*, including coverage for certain additional expenses caused by diagnosis of COVID-19 during a covered trip

  • Additional car parking / kennel fees up to AUD $500*

Find out more

Trans-Tasman Travel Insurance

For your New Zealand trip with Jetstar. Key benefits, including those for COVID-19 coverage, are:

  • Emergency medical evacuation up to AUD $50, 000*

  • Cancellation / amendment of Jetstar ticket up to AUD $5,000*

  • Additional travel costs up to AUD $750*

  • Daily quarantine allowance of up to AUD $150 if you are diagnosed with COVID-19 and quarantined at destination, capped at 14 days

  • Jetstar checked baggage up to AUD $5,000*

Find out more

Essentials Plus International Travel Insurance

For your international trip with Jetstar. Key benefits, including those for COVID-19 coverage, are:

  • Overseas medical and hospital expenses up to AUD $2,500,000*

  • Cancellation fees and loss of deposits up to AUD $10,000*

  • Additional travel costs up to AUD $1,000*

  • Daily quarantine allowance of up to AUD $150 if you are diagnosed with COVID-19 and quarantined at destination, capped at 14 days*

  • Luggage cover up to AUD $3,000* (sub-limits apply)

Find out more

Things you should know

  • Includes a 21-day cooling off period

  • No age limit for cover

  • Extreme sports such as hunting, sky diving and polo are not covered under these policies. Please read the applicable Product Disclosure Statement and Policy Wording for more information prior to purchasing insurance. A Target Market Determination is also available for all products and can be found here.

  • Pre existing medical conditions are not covered under Jetstar policies. Please read the applicable Product Disclosure Statement and Policy Wording for more information prior to purchasing insurance. A Target Market Determination is also available for all products and can be found here.

  • No cover for Cancellation due to change of mind

  • You must be an Australian citizen or permanent resident to book travel insurance on this site.

More information

IMPORTANT INFORMATION - As COVID-19 is considered a known event, cover restrictions and exclusions will apply for related events or losses. No cover is provided for any claim arising from travel restrictions due to government orders, advisories, regulations, directives, or border closures. No cover is provided for any losses for trip cancellation, trip delay and/or additional expenses due to COVID-19 unless otherwise specified in the Travel Alert available here.

Need to reach us?

Emergencies don’t always strike during business hours, which is why we offer 24-hour emergency assistance for our international policy holders. Call our team at Travel Guard® anytime from anywhere in the world (we accept reverse charges).

Phone: +60 3 2772 5593
Email: auassistance@aig.com


Need more info?

Copyright © 2017

Insurance products and services are provided by AIG Australia Limited, ABN 93 004 727 753, AFSL 381686, trading in Australia as AIG.

Jetstar Airways Pty Ltd, ABN 33 069 720 243 (Jetstar), is an authorised distributor of AIG in arranging this insurance under the ASIC Corporations (Basic Deposit and General insurance Product Distribution) Instrument 2015/682 to distribute this insurance product issued by AIG.

Jetstar is not authorised to provide any advice, opinion or recommendation regarding insurance or to bind any person on behalf of AIG.

The information provided on this site is purely factual information. You need to read and consider the Combined Product Disclosure Statement, Policy Details and Financial Services Guide (PDS) and note the limitations and exclusions, in light of your personal circumstances, prior to making any decision to acquire a product. PDS and Policy Wordings can be found here. A Target Market Determination (TMD) is also available for all products and can be found here.

~Club Jetstar members get 10% off Travel Insurance when logged in and making a new booking at jetstar.com

*Please note: the above amounts are maximum benefit limits. Actual benefits you may receive will depend on the circumstances of your claim and the terms of your policy. Coverage is always subject to you meeting all other terms and conditions of your policy. View further information relating to COVID-19 benefits here.

# AIG is a world-leading insurance organisation, with more than 90 million customers around the globe. AIG is a network of approximately 65,000 people in more than 100 countries and jurisdictions.