These are our payment options for payments made in Indonesian Rupiah (Rp). For payment in other currencies, different payment options are available.
Credit, debit or charge card
We accept international Visa, MasterCard, Diners Club, UnionPay, JCB and UATP cards. American Express is available if your (first) flight is operated by Jetstar Airways (JQ) or Jetstar Asia (3K) or Jetstar Japan (GK). A Booking and Service Fee will apply. Australian residents can pay with a Jetstar MasterCard or Jetstar Platinum MasterCard and avoid the Booking and Service Fee.
You can also pay for your Jetstar flights using UnionPay. When you choose this option, you'll be redirected to the UnionPay website. A Booking and Service fee per passenger per flight will apply.
Card foreign transaction fee
Your credit or debit card payments may be processed outside the country where you purchased your booking. The bank that issued your card may identify your credit or debit card payment as a foreign transaction and charge you a fee. For further information, please contact your bank.
If you have a bank account issued in mainland China, you can pay for your Jetstar flights using Alipay opens in new window. When you choose this option, you'll be redirected to the Alipay site or app. A Booking and Service fee per passenger per flight will apply.
Alipay is available in the following currencies: Chinese yuan (CNY), US dollars (USD), Australian dollars (AUD), Hong Kong dollars (HKD), Singapore dollars (SGD) and Japanese yen (JPY).
If you have a bank account issued in mainland China, you can pay for your Jetstar flights using WeChat Pay. When you choose this option, you'll be redirected to a secure payment gateway (hosted by our partner WorldPay) where you’ll use your WeChat app to scan a QR code. A Booking and Service Fee will apply. (Please note: WeChat Pay is currently only available on the desktop version of jetstar.com.)
DOKU allows you to pay for your jetstar.com booking using internet banking or DOKU Wallet (real-time payments), or bank transfer or convenience store (on-hold payments). A Booking and Service Fee will apply.
Internet banking or DOKU Wallet
For instant confirmation, you can make a real-time payment using internet banking or DOKU Wallet. When you select ‘Continue to Payment’ during your booking, you’ll be sent to the DOKU website.
Choose your bank, log in to your internet banking account and complete your payment. After the payment is completed, you’ll return to Jetstar to confirm your booking.
If you choose to pay for Internet Banking, select the bank and enter your internet banking account and complete the payment. Once the payment is completed, you will return to the Jetstar website to confirm the booking. Available for Mandiri Clickpay.
Log in to your DOKU Wallet using your DOKU ID or email and password and complete your transaction by entering your PIN. After the payment is completed, you’ll return to Jetstar to confirm your booking. If you don’t have a DOKU Wallet account, you can register on the DOKU Wallet website or download the DOKU app at Google Play for the App Store.
Bank transfer or convenience store
These are your on-hold payment options. For both, you’ll need a payment code which you’ll find on your booking confirmation page or on-hold booking confirmation email. After you’ve completed your booking, you’ll have 6 hours to pay otherwise your booking will be cancelled.
Using your Bank Transfer Payment Code, you can pay for your booking through any ATM Bersama, Prima and Alto ATM. You can also make payments from your internet banking or mobile banking accounts, as long as they’re connected to ATM Bersama, Prima and Alto networks. When you make your transfer, choose ‘Bank Permata’ as the destination bank account or bank code ‘013’. Enter your payment code into the destination bank account number.
How to Pay at ALFA Group Outlet
- Take note of your payment code and go to your nearest Alfamart, Alfa Midi, Alfa Express, Lawson or DAN + DAN store.
- Tell the cashier that you wish to make a Jetstar payment.
- If the cashier is unaware of Jetstar payment, provide the instruction to the cashier to open the e-transaction terminal, choose "no. 2 menu Pembayaran or cari pada menu search."
- Ask cashier to press "Shift" and "?" and then type Jetstar, continue by clicking OK.
- Ask cashier to choose "no.1 Jetstar – Jetstar Payment."
- Cashier will request your payment code. Inform your payment code 88888xxxxxxxxxx (according to your Prefix). Cashier will confirm customer data such as Merchant’s name, Consumer Name, and the amount. Make the payment to cashier according to your transaction amount.
- Get your receipt as a proof of payment. Your merchant will be directly notified of the payment status.
Once we’ve received your DOKU payment, we’ll email your itinerary to you within 24 hours.
Please note: Convenience store payments aren’t available if your booking is Rp 5,000,000 or more.
Vouchers issued by Jetstar can be used for part or full payment of your fare. Please note that vouchers can only be used once and any unused portion of the value of a voucher will be forfeited. No Booking and Service Fee applies.
If there is a balance remaining balance, you must pay this on jetstar.com or the Jetstar app with another voucher or by credit, debit or charge card. Voucher and Jetstar Mastercard payments are fee-free; however a Booking and Service Fee will apply to credit, debit or charge cards.
Payment options vary for in-flight purchases. For details, see What will be available to eat and drink on my flight?