Please make sure you arrive at the airport with plenty of time to check in, get your boarding pass before check-in closes, and clear security. See the tables below for timelines.
All timings listed below refer to scheduled departure times unless you are notified otherwise during a delay.
Before you get to the airport, we recommend you check your flight’s identification requirements and limits for carry-on baggage liquids, aerosols, gels and powders. If you’re not at the boarding gate before it closes, you won’t be able to board your flight and you may lose your fare in full.
Jetstar Airways (JQ) international flights*
*Please note: For Jetstar Airways (JQ) flights departing before 23 May 2023:
- Boeing 787 aircraft – airport check-in closes 1 hour before departure and the boarding gate closes 15 min before departure.
- A320 or A321 aircraft – airport check-in closes 45 min before departure and the boarding gate closes 15 min before departure.
Jetstar Japan (GK)1 international flights
1Please note: For Jetstar Japan (GK) flights departing from Shanghai Airport, check-in and bag drop close 50 min before scheduled departure time.
Jetstar Asia (3K)2 flights
|2 hours before scheduled departure||check-in and bag drop opened|
|45 min before scheduled departure||check-in and bag drop closed|
|40 min before scheduled departure||be at your boarding gate|
|10 min before scheduled departure||boarding gate closed|
2Please note: For Jetstar Asia (3K) flights departing from Ho Chi Minh (SGN), check-in opens 3 hrs before scheduled departure time and closes 50 min before scheduled departure time. The boarding gate will close 15 minutes before scheduled departure.
- When to get to the airport for domestic flights
- When do I need to get to the airport?
- Checking in
- Travel advice
- Straight to Gate international flights