Please make sure you arrive at the airport with plenty of time to check in, get your boarding pass before check-in closes, and clear security. See the tables below for timelines.

All timings listed below refer to scheduled departure times unless you are notified otherwise during a delay.

We also recommend you check your flight’s identification requirements and limits for carry-on baggage liquids, aerosols, gels and powders before you get to the airport. If you’re not at the boarding gate before it closes, you won’t be able to board your flight and you may lose your fare in full.

Jetstar (JQ) international flights on Boeing 787 aircraft

3 hours before scheduled departure check-in and bag drop opened
60 min before scheduled departure check-in and bag drop closed
40 min before scheduled departure be at your boarding gate
15 min before scheduled departure boarding gate closed

Jetstar (JQ) and Jetstar Japan (GK)1 international flights
on A320 and A321 aircraft

3 hours before scheduled departure check-in and bag drop opened
45 min before scheduled departure check-in and bag drop closed
40 min before scheduled departure be at your boarding gate
15 min before scheduled departure boarding gate closed

1Please note: For Jetstar Japan (GK) flights departing from Shanghai Airport, check-in and bag drop close 50 min before scheduled departure time.


Jetstar Asia (3K)2 flights

2 hours before scheduled departure check-in and bag drop opened
45 min before scheduled departure check-in and bag drop closed
40 min before scheduled departure be at your boarding gate
10 min before scheduled departure boarding gate closed

2Please note: For Jetstar Asia (3K) flights departing from Ho Chi Minh (SGN) and Da Nang (DAD), check-in opens 3 hrs before scheduled departure time and closes 50 min before scheduled departure time.