Travel Alerts

Important notice for ‘Smart Bags’

Last Updated: 16/01/2018 01:41 PM

Effective 15 Jan 2018, the handling procedure for baggage with built in USB port(s), electronic bag tags, weight scales – collectively known in the market as ‘Smart Bags’ – will be revised, in accordance to IATA guidelines.

Before checking-in, passengers must:

  • remove all batteries or power banks from all smart-style bags; and
  • carry all removed batteries or power banks in carry-on baggage only.

Baggage fitted with non-removable batteries or power banks are not permitted and will not be carried.

Re: Mandatory safety measures for check-in of portable electronic devices with built-in lithium ion batteries

Last Updated: 19/06/2017 04:37 PM

As of 1 July 2017, the following measures should be taken to prevent portable electronic devices with built-in lithium ion batteries from igniting in the cargo space.

1. Please turn off the portable electronic device completely (sleep mode is not acceptable).

2. Please protect the portable electronic devices by packing carefully e.g. wrapped in clothing or in a strong suitcase etc., and take measures to prevent accidental operation and damage.

For further details, please see the MLIT website.

http://www.mlit.go.jp/common/001188277.pdf (Japanese only)

Your cooperation is highly appreciated for maintaining our operational safety.

(Last updated 2017 June 19, 15:30)

New circular notice from Ministry of Land, Infrastructure, Transport and Tourism on fastening seat belts while taxing

Last Updated: 17/02/2017 01:59 PM

As of 14 Mar 2017, to comply with the new circular notice from Ministry of Land, Infrastructure, Transport and Tourism, Japanese airlines are required to make sure all passengers have fastened their seat belt before block-out.

All passengers are kindly asked to take a seat and fasten seat belts immediately after boarding. Also, please refrain from using the lavatory during taxi.

For further info, please go to the MLIT website or ask Jetstar airport staff or cabin crew.
http://www.mlit.go.jp/koku/koku_tk10_000010.html (Japanese only)

(Last updated: February 17, 2017 at 12:00)

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