Travel Alerts

Official notification of the cancellation of the route DANANG = OSAKA (Kansai) and schedule change of HANOI = OSAKA (Kansai)

Last Updated: 13/12/2018 07:28 AM

Thank you for flying with Jetstar Pacific.

Jetstar Pacific has operated a regular flight route between Da Nang and Osaka since 1st September 2017. However, due to the change in strategy of Vietnam Airlines Group in which JPA is a member, Vietnam Airlines (VNA) will replace Jetstar Pacific on the route DAD = KIX in the long term. We would, therefore, like to inform that Jetstar Pacific will stop our operation on the route from 9th January 2019.

All passengers who have tickets on DAD-KIX-DAD flights operated by Jetstar Pacific on/after 9th January 2019 will be (1) transferred to the flights operated by VNA or (2) refunded in case of not taking the flights. Emails have sent directly to your registered email from our Call Center, therefore, please take necessary procedure written in the email accordingly.

As the result of DAD = KIX suspension, the schedule of HAN-KIX from 9 th Jan 2019 will be changed as follows: (flight schedules are written in local time)

<Current flight schedule>
Flight No. Sector Dep/Arr Day of Operation
BL171 KIX-HAN 22:15 - 00:40 Mon, Wed, Fri, Sun
BL170 HAN-KIX 01:45 - 08:15 Mon, Tue, Thu, Sat

<New flight schedule>
Flight No. Sector Dep/Arr Day of Operation
BL171 KIX-HAN 09:15 - 13:40 Mon, Tue, Thu, Sat (Change in date and time)
BL170 HAN-KIX 01:45 - 08:15 Mon, Tue, Thu, Sat (No change

We apology for any inconvenience caused and look forward to receiving your kind understanding

Yours faithfully,
Jetstar Pacific

Notice to all passengers departing from Okinawa’s Naha Airport on 16 DEC - Okinawa Urban Monorail Suspension

Last Updated: 06/12/2018 09:15 AM

Okinawa Urban Monorail will suspend its service on Sunday 16 December in order to complete necessary track work. Passengers travelling to Okinawa’s Naha Airport on this day are kindly requested to take alternative transportation to the airport in order to arrive on time. We appreciate your cooperation.

Suspension time: 9:23 am 16 DEC 2018 until work end. (expected by noon)
Suspension section: All routes

Important notice for ‘Smart Bags’

Last Updated: 16/01/2018 01:41 PM

Effective 15 Jan 2018, the handling procedure for baggage with built in USB port(s), electronic bag tags, weight scales – collectively known in the market as ‘Smart Bags’ – will be revised, in accordance to IATA guidelines.

Before checking-in, passengers must:

  • remove all batteries or power banks from all smart-style bags; and
  • carry all removed batteries or power banks in carry-on baggage only.

Baggage fitted with non-removable batteries or power banks are not permitted and will not be carried.

Re: Mandatory safety measures for check-in of portable electronic devices with built-in lithium ion batteries

Last Updated: 19/06/2017 04:37 PM

As of 1 July 2017, the following measures should be taken to prevent portable electronic devices with built-in lithium ion batteries from igniting in the cargo space.

1. Please turn off the portable electronic device completely (sleep mode is not acceptable).

2. Please protect the portable electronic devices by packing carefully e.g. wrapped in clothing or in a strong suitcase etc., and take measures to prevent accidental operation and damage.

For further details, please see the MLIT website.

http://www.mlit.go.jp/common/001188277.pdf (Japanese only)

Your cooperation is highly appreciated for maintaining our operational safety.

(Last updated 2017 June 19, 15:30)

New circular notice from Ministry of Land, Infrastructure, Transport and Tourism on fastening seat belts while taxing

Last Updated: 17/02/2017 01:59 PM

As of 14 Mar 2017, to comply with the new circular notice from Ministry of Land, Infrastructure, Transport and Tourism, Japanese airlines are required to make sure all passengers have fastened their seat belt before block-out.

All passengers are kindly asked to take a seat and fasten seat belts immediately after boarding. Also, please refrain from using the lavatory during taxi.

For further info, please go to the MLIT website or ask Jetstar airport staff or cabin crew.
http://www.mlit.go.jp/koku/koku_tk10_000010.html (Japanese only)

(Last updated: February 17, 2017 at 12:00)

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