| Emergency medical assistance |
|---|
| +62 21 570 7657 Monday to Sunday, 24 hours |
| General Jetstar Travel Insurance enquiries |
| +62 21 5291 4800 Monday to Friday, 8:30am to 5.00pm |
| +001 803 61 691 Monday to Sunday, 24 hours |
| Claims enquiries |
| idjetstarinsurance@aig.com |
| Download a Notice of Claim form (PDF, 0.2MB) |
| Emergency medical assistance |
|---|
| +65 6733 2552 Monday to Sunday, 24 hours |
| General Jetstar Travel Insurance enquiries |
| jetstarenquiry@aig.com |
| Claims enquiries |
| jetstarclaims@aig.com |
| Download a Notice of Claim form (PDF, 0.2MB) Download Notice of Claim forms: Medical Claim (PDF, 0.2MB) Inconvenience Claim (PDF, 0.4MB) Medical and Inconvenience Claim (PDF, 0.5MB) |
| Emergency medical assistance |
|---|
| +848 6299 2185 +603 2772 5688 Monday to Sunday, 24 hour |
| General Jetstar Travel Insurance enquiries |
| +1900 1550Monday to Sunday, 24 hour |
| Claims enquiries |
| vnjetstarclaims@aig.com |
| Download the Notice of Claim form (PDF, 0.1MB) |
| Emergency medical assistance |
|---|
| +64 9 359 1645 Monday to Sunday, 24 hours |
| General Jetstar Travel Insurance enquiries |
| 0800 655 722 toll free |
| jetstarinsurancenz@aig.com |
| Claims enquiries |
| 0800 538 252 toll free |
| +64 9 355 3072 |
| [+64 9 355 3088]9tel:+6493553088) fax |
| Emergency medical assistance |
|---|
| +603 2772 5593 Monday to Sunday, 24 hour |
| auassistance@travelguard.com |
| General Jetstar Travel Insurance enquiries |
| 1800 257 504 toll free, Monday to Friday, 8.00am-6.00pm AEST |
| To cancel a policy, lodge a claim or make an enquiry by email, fill out this form. |
| Claims enquiries |
| 1800 257 504 toll free, Monday to Friday, 8am-6pm AEST |
| austclaims@aig.com |
Insurance products and services are provided by AIG Australia Limited, ABN 93 004 727 753, AFSL 381686, trading in Australia as AIG.
Jetstar Airways Pty Ltd, ABN 33 069 720 243 (Jetstar), is an authorised distributor of AIG in arranging this insurance.
Jetstar is not authorised to provide any advice, opinion or recommendation regarding insurance or to bind any person on behalf of AIG.
You should read and consider the Product Disclosure Statement and note the limitations and exclusions in the policy, in light of your personal circumstances, prior to making any decision to acquire the product.