You are viewing our Sri Lanka website.

Contact numbers

Hello! The quickest and easiest way to make changes to your booking is at Manage booking. We have lots of helpful answers and information on our contact us page. If you can’t find what you’re looking for, please give us a call on one of the numbers listed below.
Calling from Sri Lanka? Contact centre hours: English-language contact centre available 24 hours, 7 days a week
01120 29123toll free from local landlines only, Monday to Sunday

All contact numbers

Contact centre hours: English-language contact centre available 24 hours, 7 days a week
AUSTRALIA
131 538charges apply, Monday to Sunday
CAMBODIA
Phnom Penh
+855 92 398 333Monday to Saturday 8.00am to 6.00pm (local time)
+613 9645 5999charges apply, Monday to Sunday
Siem Reap (Angkor Wat)
+855 92 392 333Monday to Saturday 8.00am to 6.00pm (local time)
+613 9645 5999charges apply, Monday to Sunday
CHINA
Mainland China
4001 201 260charges apply, Monday to Sunday in English, Monday to Friday, 9.00am to 6.00pm (local time) in Mandarin and Cantonese
+613 9645 5999charges apply, Monday to Sunday in English, Monday to Friday, 9.00am to 6.00pm (local time) in Mandarin and Cantonese
Hong Kong SAR
+852 3192 7451charges apply, Monday to Sunday in English, Monday to Friday, 9.00am to 6.00pm (local time) in Mandarin and Cantonese
+613 9645 5999charges apply, Monday to Sunday in English, Monday to Friday, 9.00am to 6.00pm (local time) in Mandarin and Cantonese
Taiwan
+00801 852 015Charges apply
Mandarin and Cantonese: 9.00am to 6.00pm (Taiwan time) Monday to Friday, including holidays
+613 9645 5999Charges apply
Mandarin and Cantonese: 9.00am to 6.00pm (Taiwan time) Monday to Friday, including holidays
FIJI
008 002 171Monday to Sunday
+613 9645 5999charges apply, Monday to Sunday
INDONESIA
00180 3852 9779charges apply, in English, Monday to Sunday
+613 9645 5999charges apply, in English, Monday to Sunday
JAPAN
0570 550 538press 2 for English, charges apply, Monday to Sunday 9.00am to 9.00pm (local time)
050 3163 8538press 2 for English, charges apply, Monday to Sunday 9.00am to 9.00pm (local time)
MALAYSIA
1800 813 090charges apply, Monday to Sunday
+613 9645 5999charges apply, Monday to Sunday
NEW ZEALAND
+64 9975 9426charges apply, Monday to Sunday
0800 800 995toll free from local landlines only, Monday to Sunday
PHILIPPINES
1800 1611 0280charges apply, in English, Monday to Sunday
+613 9645 5999charges apply, in English, Monday to Sunday
+632 5 322 7699(Press 2)Monday to Friday, 8:30am – 5:00pm (Ticketing), 8:30am – 5:30pm (Reservations)
SINGAPORE
+65 6499 9702charges apply, Monday to Sunday in English, Monday to Friday, 9.00am to 6.00pm (local time) in Mandarin and Cantonese
SRI LANKA
01120 29123toll free from local landlines only, Monday to Sunday
THAILAND
66 2267 5125charges apply, in English, Monday to Friday, 8:30am to 5:30pm (local time); Sunday, 8:30 to 12:30pm (local time)
001 800 611 2957toll free, phone must be connected to CAT network, in English, Monday to Sunday
+613 9645 5999charges apply, in English, Monday to Sunday
USA
1866 397 8170toll free, in English, Monday to Sunday
+613 9645 5999charges apply, in English, Monday to Sunday
VIETNAM
121010020Mobifone Corporation Network, Mon-Sun (toll-free, English only)
12280015Viettel Group Network, Mon-Sun (toll-free, English only)
120852212VNPT/ Vinaphone Network, Mon-Sun (toll-free, English only)
Other Countries and Regions
+613 9645 5999charges apply, Monday to Sunday
Jetstar corporate addresses
Looking for something else?