Jetstar’s Trade Support team is dedicated to providing quality support to our travel industry partners. The team is trained in the areas of:

  • Agency registration
  • BSP settlement
  • Remuneration
  • Using the Agent Hub
  • Reporting subscriptions
  • Booking channels

All our agents are currently busy or unavailable. Our Trade Support Live Chat is available 7 days a week from 8am – 8pm (AEST). Please try again.

Group bookings
For group booking enquiries, contact us via the contact details on the Group bookings page.

Non-trade bookings
For all non-trade related enquires, head to Contact us.


Trade Phone: Monday to Friday 5am-5pm SGT
Trade Chat: Monday to Friday 5am-5pm SGT
Groups: Monday to Friday 9am-6pm SGT