You are viewing our Malaysia website.
N/A

In-flight entertainment

Make time fly with our in-flight movies and TV

Let us entertain you! With more than 70 movies and hundreds of TV episodes from the likes of HBO, Disney and Warner Bros, Jetstar's in-flight entertainment features exclusive content you won't find on many other airlines. Available on seat-back screens on our Boeing 787 Dreamliners, and streamable via your own device on most of our A320 and A321 fleet, our in-flight entertainment means you'll never be bored on board!

Your entertainment options

N/A

Seatback entertainment

Available on our Boeing 787 Dreamliners. Pay less by pre-purchasing it when you book your trip or via Manage booking before you fly.

New release and classic movies, TV shows, music and kids' content, plus Jetstar TV.
Headphones available on board, but we encourage you to bring your own, to help us reduce landfill.
Seatback entertainment (and a set of noise-cancelling headphones) is complimentary for Business Class passengers
N/A

Jetstar Entertainment+

Now available on most of our A320 and A321 fleet (JQ flights only). Buy it onboard and stream it on your preferred device. Access plans include:

All Access: new-release and classic movies, TV and podcasts, all for just AUD $7 per device
Kids: keep the little ones happy with kids' movies and TV shows, for just AUD $5 per device
Free zone: games, Jetstar TV, Spotlight Selection, flight map and destination info

Now showing

Sit back, relax and enjoy your flight, with Jetstar’s entertainment options. Featuring exclusive content you won’t find on many other airlines, there’s something for everyone!

Kids' TV and movies

N/AN/AN/AN/AN/A

Movies

N/AN/AN/AN/AN/A

TV shows

N/AN/AN/AN/AN/A

Jetstar Entertainment+ FAQs

How does Jetstar Entertainment+ work?

  1. Make sure your device is fully charged. In-seat charging ports are available on many of our aircraft but not all.
  2. Pack your headphones in your carry-on bag
  3. Once on board, set your device to flight mode
  4. Connect to the Jetstar Entertainment+ Wi-Fi network
  5. Sit back, relax and enjoy your flight!

Is my device compatible?

Jetstar Entertainment is compatible across most devices, but to double-check whether it will work on yours, please consult the information below.

Device typeBrowser
iPhones and iPads/iOS 11.2+Safari v11.2+
Android phones and tablets/Lollipop v5+Chrome v128+
OS X 10.11+ (eg Macbooks)Safari v11+

Can I access the internet and/or social media with Jetstar Entertainment+?

The wireless signal your device receives is restricted to your aircraft, so it doesn’t give you access to the internet or social media. You won’t be able to make calls or send SMS messages either - but with so much entertainment at your fingertips, you won’t mind!

Do all Jetstar flights have Jetstar Entertainment+?

No. You’ll find Jetstar Entertainment+ on Jetstar Airways (JQ) flights where you’re flying on an A320 or A321LR NEO aircraft (subject to availability).

Once I'm connected to Jetstar Entertainment+, can I switch the device I'm using?

No. Your preferred device, which you connect and pay for any entertainment plan with, is the only device you can use to stream Jetstar Entertainment+ during your flight.

Can I pre-purchase Jetstar Entertainment+?

Not yet. Jetstar Entertainment+ is currently only available for purchase on board.

What if it doesn’t work?

Jetstar Entertainment generally functions well, but if you encounter a problem, these steps should help.
If you’re unable to connect:

  1. Switch your Wi-Fi off and on
  2. Turn your device off and on, and repeat step 1
  3. If the problem continues, please check your browser is compatible. Otherwise, please ask a member of the cabin crew for assistance.

In some cases, you may be eligible for a refund. Please visit this page for more information.

Things you need to know

Subject to availability, not available on all flights.

Content and prices may vary depending on route.

Headphones only available on Boeing 787 Dreamliners. If your flight is on an A320 or A321 aircraft, be sure to bring your own headphones. While many of our aircraft have in-seat charging ports, we recommend charging your device before flying.

While seatback entertainment can be purchased before you fly, Jetstar Entertainment+ can only be purchased on board. It is not available to buy in advance.

If you've chosen to use Jetstar Entertainment+, follow instructions onboard to ensure your device and browser are compatible. See FAQs above for device compatibility.