I want to return or exchange my duty free item

  1. Duty free

For returns, exchanges or other queries please contact our duty free suppliers:

Jetstar Asia (3K) international flights within Asia

Duty free provided by DFASS (Singapore) Pte Ltd, please contact:

Jetshop
Email: Customercare.3k@3sixtydutyfree.com
Phone : +65 6822 8790

Related information

  1. Can I pre-order duty free?
  2. Is duty free available on my flight?

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